Evalisi Pua
West Valley ,Utah
Summary
Trained in processing driver's licenses and Identification Cards. Stays calm and deals with various types of applicants. Hardworking and reliable. I have a strong ability in to stay focused and get something done when told. I am patience and I have a positive attitude. Highly organized, proactive and punctual with team-oriented mentality. I am dedicated and always willing to learn.
Overview
8
8
years of professional experience
Work History
Lead Driver's License Examiner
Hannia Martinez
West Valley, Utah
08.2023 - Current
- Verified document authenticity to process license application, or identification card applications.
- Verified driving history allows the applicant to get a driver's license.
- Processed and examined applicants for a valid driver's license or identification card.
- Help renew and verify things were clear on file to get a driver's license or ID card.
- Help resolve conflicts in the office with customers or with fellow examiners.
- Help with interviews.
Driver's License Examiner
Hannia Martinez
West Valley , Utah
10.2021 - 04.2023
- Verified document authenticity to process license application, or identification card applications.
- Verified driving history allows the applicant to get a driver's license.
- Processed and examined applicants for a valid driver's license or identification card.
- Help renew and verify things were clear on file to get a driver's license or ID card.
- Issue driver's license permits.
- Ran immigration documents to verify lawful presence before applying for a driver's license or identification card.
- Go out on the road and do road tests with applications trying to get their driver's license.
Reservations
Delta
Salt Lake , Utah
07.2021 - 10.2021
- Relayed information on availability, pricing and discounts to customers.
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
- Researched and resolved customer issues.
- Processed various forms of payment and applied travel vouchers to help customers obtain tickets.
- Provided clients with assistance in preparing required travel documents and forms.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Driver's License Examiner
Laura Geller
West Valley , Utah
07.2019 - 07.2021
- Verified document authenticity to process license application, or identification card applications.
- Verified driving history allows the applicant to get a driver's license.
- Processed and examined applicants for a valid driver's license or identification card.
- Help renew and verify things were clear on file to get a driver's license or ID card.
Intermountain Hospital
N/A
Salt Lake City , UT
01.2017 - 06.2017
- Processed and sent invoices, adjustments and credit memos to customers.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Investigated and resolved issues to maintain billing accuracy.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Managed numerous client accounts to track and collect money owed.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
Education
High School Diploma -
Granger High School
West Valley City, UT05-2007
Skills
- Public Service
- Payment Collection
- Data Entry
- Bank Deposits
- Document Review
- Office Management
- Typing 65 WPM
- Public Policy
- Document Management
- Customer Service
- Database updates
- Meeting Preparation
- Staff Scheduling
- Money Handling
- Application Review
- Schedule Management
- Legal Documentation
Timeline
Lead Driver's License Examiner
Hannia Martinez
08.2023 - Current
Driver's License Examiner
Hannia Martinez
10.2021 - 04.2023
Reservations
Delta
07.2021 - 10.2021
Driver's License Examiner
Laura Geller
07.2019 - 07.2021
Intermountain Hospital
N/A
01.2017 - 06.2017
High School Diploma -
Granger High School
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