Derek Davenport
Gatlinburg,TN
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
16
16
years of professional experience
Work History
Bartender
Greenbrier Restaurant
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Supervisor
Yee-Haw/Tennessee Stud Cider House
09.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Evaluated staff performance and provided coaching to address inefficiencies.
Head Bartender
Seasons 101
05.2021 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Smoky Mountain Brewery
01.2017 - 05.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Car Salesman
O’Daniel Porsche-Audi
09.2007 - 06.2017
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Education
Associate of Science - Personal Training
International Sports Science Association
Carpinteria, CA03.2014
Bachelor of Arts - Business Administration
Ball State University
Muncie, IN08.2007
Skills
- Responsible Alcohol Service
- Custom Drink Preparation
- Forecast Preparation
- Food and Beverage Management
- Sales Expertise
- Patron Rapport
- Aloha POS
- Anticipating Guest Needs
- Suggestive Selling
- Guest Satisfaction
- Order Management
- Hospitality and Accommodation
- Financial Administration
- High-Volume Environments
- Craft Cocktail Preparation
- Professional Service Standards
Timeline
Bartender
Greenbrier Restaurant
03.2022 - Current
Supervisor
Yee-Haw/Tennessee Stud Cider House
09.2021 - Current
Head Bartender
Seasons 101
05.2021 - 03.2022
Bartender
Smoky Mountain Brewery
01.2017 - 05.2020
Car Salesman
O’Daniel Porsche-Audi
09.2007 - 06.2017
Associate of Science - Personal Training
International Sports Science Association
Bachelor of Arts - Business Administration
Ball State University
Similar Profiles
Ashley shermanAshley sherman
Buser an Dishwasher at Greenbrier RestaurantBuser an Dishwasher at Greenbrier Restaurant
Raymond MeltonRaymond Melton
Welder at GreenbrierWelder at Greenbrier
Danielle JonesDanielle Jones
Substitute Teacher's Aide at Greenbrier County SchoolsSubstitute Teacher's Aide at Greenbrier County Schools
Robert DierkerRobert Dierker
Customer Service Bus Driver at Holiday Inn Vacation ClubCustomer Service Bus Driver at Holiday Inn Vacation Club
Jesse HuddlestonJesse Huddleston
Fly Fishing Guide at Smoky Mountain AnglerFly Fishing Guide at Smoky Mountain Angler