Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Downes

Patient care technician emergency department
Hyde Park,MA

Summary

Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with certification. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.

Overview

29
29
years of professional experience

Work History

Certified Nursing Assistant

Boston Medical
Boston, MA
08.2001 - Current
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Distributed drinking water and nourishment to residents.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Helped residents walk with or without self-help devices.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Behavioral Youth Counselor

Brighton treatment center
Brighton , MA
03.1996 - 03.2000
  • Met with probation officers and police to exchange necessary information during treatment process.
  • Maintained and completed required documentation and reports to comply with clinical programming.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
  • Conducted programs to prevent substance abuse or improve community health or counseling services.
  • Developed and implemented treatment plans based on clinical experience and knowledge.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.

Restaurant Crew Member

Rythm and spice
Cambridge, MA
04.1998 - 01.2000
  • Assisted patrons in making menu selections.
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Upheld high standards of productivity and quality in operations.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Packed fast food products in approved containers, cups and bags.
  • Served food quickly for positive guest experiences.
  • Explained current promotional information and items to patrons.
  • Assisted management with inventory control and stock ordering.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Education

High School Diploma -

Newton South High School
Newton, MA
06.1994

Some College (No Degree) -

Northeastern University
Boston, MA

Some College (No Degree) -

Roxbury Community College
Boston, MA

Skills

  • Documentation Procedures Expert
  • Calm and Level-Headed Under Duress
  • Patient Relations
  • Collecting Vital Signs
  • Medical Terminology Knowledge
  • Emotional and Social Support

Timeline

Certified Nursing Assistant

Boston Medical
08.2001 - Current

Restaurant Crew Member

Rythm and spice
04.1998 - 01.2000

Behavioral Youth Counselor

Brighton treatment center
03.1996 - 03.2000

High School Diploma -

Newton South High School

Some College (No Degree) -

Northeastern University

Some College (No Degree) -

Roxbury Community College

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Derek DownesPatient care technician emergency department