
Customer-focused professional and entrepreneur with proven experience delivering exceptional client experiences across the automotive and hospitality industries. Founder of Gloss X, a luxury automotive detailing business specializing in premium vehicle care, customer retention, and service excellence. Skilled in relationship building, sales, operations management, conflict resolution, and luxury client service. Recognized for professionalism, communication skills, leadership, and the ability to create long-term customer loyalty.
• Perform express maintenance services primarily on new Subaru vehicles while supporting repairs on older models.
• Assist with large interior repair projects including wiring harness installations and electrical-related work.
• Maintain efficiency, accuracy, and quality standards in a fast-paced dealership environment.