Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Derek Escobar

Freeport,NY

Summary

Customer-focused professional and entrepreneur with proven experience delivering exceptional client experiences across the automotive and hospitality industries. Founder of Gloss X, a luxury automotive detailing business specializing in premium vehicle care, customer retention, and service excellence. Skilled in relationship building, sales, operations management, conflict resolution, and luxury client service. Recognized for professionalism, communication skills, leadership, and the ability to create long-term customer loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Express Technician

Empire Subaru of Huntington
Huntington Station, NY
11.2025 - Current

• Perform express maintenance services primarily on new Subaru vehicles while supporting repairs on older models.

• Assist with large interior repair projects including wiring harness installations and electrical-related work.

• Maintain efficiency, accuracy, and quality standards in a fast-paced dealership environment.

Founder & Owner

Gloss X
Freeport, NY
01.2025 - Current
  • Founded and operate a luxury automotive detailing business focused on premium customer experiences and vehicle appearance protection.
  • Manage all aspects of business operations including scheduling, customer communications, pricing, marketing, and service delivery.
  • Build long-term client relationships through personalized service, referrals, and repeat business.
  • Educate customers on vehicle maintenance, appearance protection, and detailing solutions.
  • Maintain high standards of professionalism, quality control, and customer satisfaction.
  • Develop marketing initiatives and customer outreach strategies to support business growth.

Captain Waiter

The Bayview on the Water
Freeport, NY
11.2022 - Current
  • Deliver exceptional guest experiences in a high-volume hospitality environment.
  • Build strong customer relationships while professionally resolving concerns and special requests.
  • Train and mentor team members on customer service standards and operational procedures.
  • Coordinate with management and staff to ensure smooth daily operations and customer satisfaction.
  • Demonstrate leadership, communication, multitasking, and attention to detail in a fast-paced setting.

Education

Certified Automotive Technician - undefined

NYADI College of Automotive Technology
Jamaica, NY

High Honor Roll Graduate -

Freeport High School
Freeport, NY
06.2024

Skills

  • Customer Service Excellence
  • Relationship Management
  • Sales & Upselling
  • Luxury Client Service
  • Business Operations
  • Team Leadership
  • Conflict Resolution
  • CRM Adaptability
  • Scheduling & Coordination
  • Automotive Knowledge
  • Professional Communication
  • Bilingual (English & Spanish)

Certification

  • ASE G1 Maintenance & Light Repair Certification
  • Automotive Lifting Equipment Certification
  • Automotive Power & Hand Tools Certification
  • Stellantis Light Vehicle Maintenance Certification

Timeline

Express Technician

Empire Subaru of Huntington
11.2025 - Current

Founder & Owner

Gloss X
01.2025 - Current

Captain Waiter

The Bayview on the Water
11.2022 - Current

Certified Automotive Technician - undefined

NYADI College of Automotive Technology

High Honor Roll Graduate -

Freeport High School
Derek Escobar