Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Derek Fortunato

Acushnet,MA

Summary

Detail-oriented professional with a solid background in customer service and event coordination. Skilled in electrical troubleshooting, equipment maintenance, wiring, and commercial electrical work. Court monitoring has helped me to ensure participant safety and satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Court Monitor/Party Host/Cashier

FunZ Trampoline Park
New Bedford, Massachusetts
07.2022 - Current
  • Monitored trampoline court activities to ensure participant safety and compliance.
  • Enforced park rules and regulations to maintain a safe environment for all guests.
  • Assisted with crowd management to facilitate smooth entry and exit processes.
  • Observed and reported any unsafe behavior or maintenance issues promptly.
  • Collaborated with staff to coordinate events and special activities within the park.
  • Conducted regular inspections of equipment to ensure operational effectiveness.
  • Provided good customer service for parents hosting parties.
  • Communicated with parents to address concerns and customize party details effectively.
  • Greeted guests and provided them with party information.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of the checkout area.
  • Provided friendly customer service and addressed inquiries promptly.
  • Assisted with inventory management by restocking shelves as needed.
  • Organized and led birthday parties for children, ensuring engaging activities and entertainment.
  • Managed guest lists, RSVPs, and seating arrangements for various celebrations.
  • Trained new staff on party hosting procedures and customer service expectations.
  • Developed themed decorations and setups to enhance party experiences for guests.

Cashier

CVS Pharmacy
New Bedford, Massachusetts
05.2021 - 09.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided friendly customer service and addressed inquiries promptly.
  • Assisted with inventory management by restocking shelves as needed.
  • Enforced store policies regarding returns and exchanges consistently.
  • Monitored product expiration dates to maintain inventory quality.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Worked on price changes due to sales or updated pricing.

Education

Associate of Engineering Science - Electrical Engineering

Bristol Community College
Fall River, MA
07-2025

High School Diploma -

Old Colony RVTHS
Rochester, MA
06-2023

Skills

  • Electrical troubleshooting
  • Equipment maintenance
  • Customer service
  • Time management
  • Team collaboration
  • Safety compliance
  • Inventory management
  • Task prioritization
  • Safety demonstrations
  • Problem-solving abilities

Affiliations

  • Varsity High School Golf
  • Alter Server
  • Practicing Instruments

Accomplishments

  • John and Abigail Adams Scholarship
  • Invited to National Honor's Society

Certification

  • OSHA 10

Languages

English
Professional

Timeline

Court Monitor/Party Host/Cashier

FunZ Trampoline Park
07.2022 - Current

Cashier

CVS Pharmacy
05.2021 - 09.2021

Associate of Engineering Science - Electrical Engineering

Bristol Community College

High School Diploma -

Old Colony RVTHS

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