Derek Gallardo
Salt Lake,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Worked at airports, dock operations, and the medical field.
Overview
11
11
years of professional experience
Work History
Dock Worker
Gxo
11.2022 - 09.2023
- Followed verbal and written instructions to properly move and ship products.
- Used fork lifts, and pallet jacks to move materials on dock.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated computer systems and internal software to track and record cargo movements.
EMT
State Prison
09.2021 - 11.2022
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Utilized oxygen tanks, EKG, and IVs to perform various medical procedures.
- Performed medical tests and collected samples for laboratory analysis.
- Understanding of pharmacology delivered medications to 50-100 patients per day.
Forklift Driver
LIFETIME
02.2019 - 09.2021
- Handled multiple tasks simultaneously to maximize work efficiency.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Communicated with floor managers to determine merchandise placement.
Line Tech
TAC AIR
09.2016 - 02.2019
- Provide excellent customer service to fuel aircraft, military and corporate
- Performed fueling and de-fueling operations for aircrafts
- Complied with all federal, state, municipal and airport authority requirements to maintain safe working conditions.
- Operated fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.
Customer Service Representative
CAFE RIO CALL CENTER
07.2014 - 09.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Delivery Driver
CAFE RIO
08.2012 - 07.2015
- Communicate with customers regarding caterings orders, comments, and complaints
- Collect money from customers, make change, and record transactions on customer receipts
- Completed on-time deliveries by choosing best and most efficient routes.
- Record correct items for the orders were delivered to customers.
Education
EMT License CPR certification -
EMT UTAH
A.S - Aircraft Maintenance And General ED
Salt Lake Community College
Skills
- Spinal Demobilization Devices
- Emergency Response and Assessment
- Medication Administration
- Injury and Illness Treatment
- NARCAN Protocol
- First Aid and CPR Certified
- Dock Operations
- Airport Operations
- Fluent in Spanish
Timeline
Dock Worker
Gxo
11.2022 - 09.2023
EMT
State Prison
09.2021 - 11.2022
Forklift Driver
LIFETIME
02.2019 - 09.2021
Line Tech
TAC AIR
09.2016 - 02.2019
Customer Service Representative
CAFE RIO CALL CENTER
07.2014 - 09.2016
Delivery Driver
CAFE RIO
08.2012 - 07.2015
EMT License CPR certification -
EMT UTAH
A.S - Aircraft Maintenance And General ED
Salt Lake Community College