Master of Science - Professional Counseling
Grand Canyon University
02.2018
Derek Glenn Lutes
Mesa,AZ
Summary
Dynamic professional with numerous years of experience working in a university setting; student advisement, training development, administration, and customer service. I also have experience working for the State of Arizona adjudicating complex cases. I possess a proven track record at J.P. Morgan Chase Bank, adept at processing complex financial transactions with precision. Recognized for exceptional attention to detail and a deadline-oriented approach, I blend analytical skills with self-motivation to enhance operational efficiency and client satisfaction. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities and problem-solving skills. Fast learner and committed to continuous learning.
Education
Bachelor of Arts - Studies Secondary Education English
Ottawa University
02.2011
Master of Science - Recreation
Arizona State University
12.2003
Bachelor of Science - Management
Arizona State University
12.2001
Skills
- Project/Program Coordination
- Office Administration
- Unemployment Labor Law & Regulations
- Medical Programs
- Policy Implementation
- Credentials Evaluator
- Staff Training
- Academic Advising
- Customer Service
- Team Leadership
- Microsoft Office
- MS Word
- Excel
- PowerPoint
- Access
- Internet Applications
- Research Implementation
- DARS
- PeopleSoft
- TMS Financial Software
- Tax Form/Accounting Programs
Timeline
Master of Science - Professional Counseling
Grand Canyon University
Bachelor of Arts - Studies Secondary Education English
Ottawa University
Master of Science - Recreation
Arizona State University
Bachelor of Science - Management
Arizona State University