Derek Hansbrough
South Lake Tahoe,CA
Summary
Dynamic hospitality professional with a proven track record at Wolf by Vanderpump, excelling in upselling strategies and time management efficiency. Expert in crafting memorable guest experiences through innovative cocktail creation and exceptional service. Demonstrated ability to boost sales and foster repeat business by leveraging product knowledge and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Bar Batch Prep
Wolf by Vanderpump
Stateline, Nevada
05.2024 - Current
- Create craft cocktails and mocktails in bulk for fast service at the bar.
- Organize and maintain bar stock.
- Craft seasonal cocktails to enhance guest experience.
Lead Server
Tahoe Tavern
Stateline, NV
12.2023 - 05.2025
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with regular customers to encourage repeat business.
Bartender
Mission Point Resort, Mackinac Island MI
Mackinac Island, MI
04.2023 - 10.2023
- Greeted frequent visitors by name and explained new promotions.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Upsold customers from shelf to premium brands to help boost sales.
Bartender
Bout Time Pub n Grub
Park City, UT
11.2022 - 04.2023
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Poured wine, beer and cocktails for patrons.
- Performed opening and closing duties including restocking supplies.
Education
Bachelor of Arts - Business And Marketing
University of Central Florida
Orlando, FL08-2019
Skills
- Upselling strategies
- Promotional event support
- Cash handling experience
- Product knowledge expertise
- Returns and exchanges handling
- Time management efficiency
Timeline
Bar Batch Prep
Wolf by Vanderpump
05.2024 - Current
Lead Server
Tahoe Tavern
12.2023 - 05.2025
Bartender
Mission Point Resort, Mackinac Island MI
04.2023 - 10.2023
Bartender
Bout Time Pub n Grub
11.2022 - 04.2023
Bachelor of Arts - Business And Marketing
University of Central Florida
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