Derek Hansen
Abilene,TX
Summary
Experienced retail management professional with a proven track record of enhancing store operations and delivering exceptional customer service. Skilled in team leadership and adept at swiftly adapting to changing business needs. Dedicated to boosting sales and cultivating a cooperative work environment.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Oxxo
05.2024 - 03.2025
- Money Handling
- Data security
- Scheduling
- Customer service
- Employee onboarding
- Employee development
- Training
- Inventory
- Purchasing
- Multi-tasking
- Critical thinking
- Problem Solving
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Driver/Heavy Equipment Operator
TXDOT
11.2022 - 05.2024
- Obey traffic laws and follow established traffic laws and transportation procedures.
- Inspect and maintain heavy equipment supplies such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
- Report any mechanical problems encountered with vehicles.
- Minor bridge repairs
- Customer service
- Maintain highways and county roads
- Operate multiple pieces of heavy equipment
- Multi tasking
- Road conditioning for weather hazards
- Critical thinking
- Problem Solving
Driver
Nobles Road Construction
12.2019 - 09.2022
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, and lights
- Report any mechanical problems encountered with vehicles.
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
- Critical thinking
- Customer Service
- Problem Solving
Driver
Mercer/JRS Trucking
02.2019 - 11.2019
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
- Report any mechanical problems encountered with vehicles.
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
Truck Driver
Prime Inc
06.2017 - 02.2019
- Secure cargo for transport using ropes, blocks, chains and binders.
- Collect delivery instructions from appropriate sources, verifying instructions and routes.
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
Truck Driver
CR England
11.2016 - 06.2017
- Maintain all vehicle safety, mechanical and emergency equipment
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Collect delivery instructions from appropriate sources, verifying instructions and routes.
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
- Drive trucks to weigh stations before and after loading and along routes to document weights and to comply with state regulations.
Education
GED -
Olympic College
Bremerton, WA08-1993
Associate of Applied Science - Computer Networking Science
ITT Technical Institute
Kent, WA08.2002
Skills
- Customer and Personal Service
- Active Listening
- Judgment and Decision Making
- Critical Thinking
- Complex Problem Solving
- Service Orientation
- Computers and Electronics
- Time Management
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Time management
- Store opening and closing
- Attention to detail
- Customer service management
- Staff supervision
- Store operations
- Stock management
- Employee scheduling
- Hiring and training
- Upselling and cross selling
- Pricing and markdowns
- Mentoring and coaching
- Goals and performance
- Display setup
- Loss prevention
- Sales growth
- Order management
- Inventory counting
Timeline
Assistant Store Manager
Oxxo
05.2024 - 03.2025
Driver/Heavy Equipment Operator
TXDOT
11.2022 - 05.2024
Driver
Nobles Road Construction
12.2019 - 09.2022
Driver
Mercer/JRS Trucking
02.2019 - 11.2019
Truck Driver
Prime Inc
06.2017 - 02.2019
Truck Driver
CR England
11.2016 - 06.2017
GED -
Olympic College
Associate of Applied Science - Computer Networking Science
ITT Technical Institute
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