Derek Hansen
Middleton,WI
Summary
Compassionate professional skilled in verbal and written communication, with a strong sense of empathy. Extensive experience in developing individualized service plans and coordinating community resources, dedicated to empowering clients and improving their outcomes. Eclectic variety of skills including small business owner and myriad certifications and trainings as well as a vast amount of diverse lived experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner of Soma Products
Www.amazon.com
Middleton, WI
02.2022 - Current
- Developed and implemented efficient inventory management processes to optimize product availability.
- Analyzed sales data to identify trends, enhancing marketing strategies and customer engagement.
- Streamlined order fulfillment procedures, reducing processing time and improving customer satisfaction.
- Utilize online arbitrage software to source profitable products
Human Services Specialist
Tellurian, Inc.
Monona, WI
05.2021 - 02.2022
- Facilitated assessments and evaluations to determine client needs and eligibility for services.
- Developed individualized service plans in collaboration with clients and interdisciplinary teams.
- Coordinated referrals to community resources, ensuring comprehensive support for clients.
- Monitored client progress and adjusted plans based on ongoing assessments and feedback.
- Counseled clients in order to set and determine how to achieve goals
- Dispensed medications as prescribed and made referrals to MDs when necessary
- Utilized strength based strategies to meet clients where they were at and give them the autonomy to set their own goals and determine their own life path
Certified Peer Support Specialist
Just Dane
Madison, WI
05.2018 - 04.2020
- Facilitated peer support sessions to promote recovery and personal growth.
- Collaborated with multidisciplinary teams to develop individualized support plans.
- Assisted clients in navigating community resources and services.
- Attended English as Second Language Classes with Spanish speaking peers
- Helped peers navigate community resources such as housing, food pantries, shelters, and other forms of community assistance
- Taught peers how to utilize the Madison Metro Bus System
- Attended and advocated for peers at job interviews
Education
Microcomputer Specialist - Microsoft Office Suite
Gateway Technical College
Kenosha, WIBachelor of Arts - Legal Studies
UW-Madison
Madison, WI05-2018
Associate of Arts - Liberal Arts
MATC-Milwaukee
Milwaukee, WI01-2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Excellent writing and editing skills
- Vast lived experience that allows me to quickly build rapport with a large variety of people
- Strong sense of empathy and desire to help people in need
- Highly motivated to fulfill my potential in the workplace
Accomplishments
- 4 Semesters of College Spanish
- (SAC-IT)
- Certified Peer Support Specialist
- Recovery Coach
- Dean's List Recipient
- Survived 10 years of prison for a non-violent crime
- Survived 20 years of drug addiction
- Overcame myriad mental health conditions
- Obtained a Bachelor's Degree although I didn't graduate high school
Certification
Pro Literacy of America Certified Tutor
(SAC-IT)
Certified Peer Support Specialist
Languages
Spanish
Professional Working
Timeline
Owner of Soma Products
Www.amazon.com
02.2022 - Current
Human Services Specialist
Tellurian, Inc.
05.2021 - 02.2022
Certified Peer Support Specialist
Just Dane
05.2018 - 04.2020
Microcomputer Specialist - Microsoft Office Suite
Gateway Technical College
Bachelor of Arts - Legal Studies
UW-Madison
Associate of Arts - Liberal Arts
MATC-Milwaukee