Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
30
years of professional experience
Work History
anythingPROMO
Northfield, OH
Promotional Products Sales , Business Owner
10.1995 - Current
Job overview
Participated in trade shows, conventions, and other events related to industry promotion.
Oversaw daily operations of the business and provided guidance when needed.
Established strong relationships with vendors to ensure quality products at competitive prices.
Negotiated contracts with vendors for supplies and services.
Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Mentored and trained new hires on sales techniques and customer service procedures.
Interviewed, trained and supervised employees.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Bedford High School
Bedford, OH
High School Diploma
06-1978
CCC
Warrensville Heights, OH
Some College (No Degree)
Promotional Products Association International
Dallas, TX
Continued Education from Marketing Management
Skills
Event coordination
Visual merchandising
Problem solving
Organizational skills
Customer relations
Flexible and adaptable
References
References available upon request.
Accomplishments
Started and grew a small business .
Collaborated with teams in the development of many events over the years.
Volunteered to help grow many chamber events.
Work Preference
Work Type
Full TimePart Time
Work Location
Remote
Important To Me
Work-life balanceWork from home optionFlexible work hours