Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Harlan

Monticello,KY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Direct Care Line Staff

Foothills Academy LLC
Monticello, KY
01.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues with youth in a residential setting.

Behavioral Health Technician

JourneyPure
Albany, KY
06.2022 - 11.2022
  • Documented behavioral incidents to keep accurate records.
  • Monitored patient safety in all areas of the facility.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Maintained accurate documentation of patient progress and treatments received.
  • Established and maintained professional working relationships with clients, staff and public.

Dock Supervisor

Wolf River Marina
Albany, KY
03.2022 - 07.2022
  • Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
  • Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
  • Resolved conflicts between crew members or between crew members and port personnel in a professional manner.

Assistant Manager

Shoe Show
Monticello , KY
05.2021 - 04.2022
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.

Education

Some College (No Degree) - Business Management

Somerset Community College
Somerset, KY

Skills

  • Research
  • Task Prioritization
  • Basic Math
  • Flexible and Adaptable
  • First Aid/CPR
  • Verbal Communication
  • Multitasking
  • Friendly, Positive Attitude
  • Interpersonal Communication
  • Preparing patients for treatment
  • Assists with physical therapy
  • HIPAA Requirements

Timeline

Direct Care Line Staff

Foothills Academy LLC
01.2023 - Current

Behavioral Health Technician

JourneyPure
06.2022 - 11.2022

Dock Supervisor

Wolf River Marina
03.2022 - 07.2022

Assistant Manager

Shoe Show
05.2021 - 04.2022

Some College (No Degree) - Business Management

Somerset Community College
Derek Harlan