Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Direct Care Line Staff
Foothills Academy LLC
Monticello, KY
01.2023 - Current
Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues with youth in a residential setting.
Behavioral Health Technician
JourneyPure
Albany, KY
06.2022 - 11.2022
Documented behavioral incidents to keep accurate records.
Monitored patient safety in all areas of the facility.
Assessed patient behavior, reactions and responses to treatment plans.
Maintained accurate documentation of patient progress and treatments received.
Established and maintained professional working relationships with clients, staff and public.
Dock Supervisor
Wolf River Marina
Albany, KY
03.2022 - 07.2022
Provided training and guidance to new hires on company policies, rules, regulations, safety protocols.
Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
Resolved conflicts between crew members or between crew members and port personnel in a professional manner.
Assistant Manager
Shoe Show
Monticello , KY
05.2021 - 04.2022
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Communicated regularly with customers to gain insights into their needs.