Derek Henderson
Woodruff,SC
Summary
Dynamic insurance professional with a proven track record at Allstate, excelling in client relationship management and marketing strategy development. Successfully enhanced team performance through targeted staff training and compliance oversight, driving significant client retention and fostering long-term partnerships. Adept at identifying growth opportunities and implementing effective operational improvements.
Overview
26
26
years of professional experience
Work History
Agency Owner
Allstate
Woodruff, SC
07.2010 - Current
- Managed daily operations of insurance agency to ensure efficient service delivery.
- Developed marketing strategies to attract new clients and retain existing customers.
- Supervised staff training programs to enhance team performance and service quality.
- Maintained compliance with regulatory requirements and company policies consistently.
- Cultivated relationships with clients to strengthen long-term partnerships and trust.
- Facilitated team meetings to discuss goals, feedback, and operational improvements.
- Boosted client retention through high-quality service and follow through.
- Identified new opportunities for growth by researching potential markets and target customers.
Office Manager
Leon Hix Insurance
Greer, SC
08.1999 - 03.2010
- Managed daily office operations and maintained efficient workflow.
- Oversaw office budget and tracked expenses for accuracy.
- Coordinated schedules for staff meetings and client appointments.
- Trained new employees on office procedures and software tools.
- Implemented office policies to ensure compliance with company standards.
- Supervised staff members, organized schedules and delegated tasks.
Education
High School Diploma -
Byrnes High School
Duncan05-1999
Skills
- Client relationship management
- Regulatory compliance
- Financial analysis
- Marketing strategy development
- Team building
- Staff training
Timeline
Agency Owner
Allstate
07.2010 - Current
Office Manager
Leon Hix Insurance
08.1999 - 03.2010
High School Diploma -
Byrnes High School
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