Summary
Overview
Work History
Education
Skills
Timeline
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Derek Kaasa

Meridian,ID

Summary

Dynamic leader with extensive experience at Enterprise Mobility and Cornerstone Caregiving, specializing in enhancing operational efficiency and client satisfaction. Proven track record in B2B sales and staff development, consistently achieving top performance while driving office growth and profitability. Proficient in Microsoft Office, with a commitment to continuous improvement, and effective budget management. Aspiring to leverage leadership skills to further elevate organizational success.

Overview

9
9
years of professional experience

Work History

Operating Director

Cornerstone Caregiving
Meridian, ID
09.2024 - Current
  • Direct operations encompassing financial management, staffing, and client services.
  • Enhanced service quality to go beyond standard benchmarks.
  • Drove growth in weekly office hours to a total of 450, up from 118, within the initial quarter.
  • Recovered $52,000 from overdue accounts.

Account Executive

Enterprise Fleet Management
Boise, ID
09.2022 - 09.2024
  • Responsible for obtaining new business and clients through networking events, working referrals with existing accounts, prospecting via LinkedIn, and cold calls.
  • Presented to C-suite individuals and government officials.
  • Onboard new clients to ensure a smooth transition and excellent customer service.
  • Finished 9th out of 92 in the rookie AE class (FY 24) with 10 new account closures.
  • 15 total closures.

Area Manager

Enterprise Rent-A-Car
Boise, ID
01.2021 - 09.2022
  • As an Area Manager, my primary goal every day was to provide ongoing training and support to each of my employees, from my part-time employees to my senior branch managers.
  • Supervised operations across nine locations spanning from Ontario, Oregon to Twin Falls, Idaho.
  • Managed staffing, training, P&L, marketing initiatives, and customer service across nine locations.
  • Ranked 13th among 152 area managers in North Central team.
  • Based on growth, OP, customer service, and employee retention.

Branch Manager

Enterprise Rent-A-Car
Salt Lake City, UT
05.2018 - 12.2020
  • Earned three promotions to oversee operations in diverse markets.
  • Directed various aspects such as staffing, training, profit & loss, marketing efforts and customer service for branches.
  • Consistently attained a top five status in branch performance matrix at each site overseen.
  • Achieved Triple Crown status by surpassing corporate benchmarks in profit, growth, and customer service.

Assistant Branch Manager/MT

Enterprise Rent-A-Car
Twin Falls, ID
01.2016 - 05.2018
  • Secured highest Assistant Manager position on employee matrix multiple times.
  • Held consistent MT rank at Champions Dinner with exceptional performance over a span of 10 months.

Education

Bachelor of Business Administration - Finance

IDAHO STATE UNIVERSITY
Pocatello, ID
01.2015

Skills

  • Sales background
  • Customer service
  • Team building/leadership
  • Problem-solving
  • Continuous improvements
  • Business and operations management

Timeline

Operating Director

Cornerstone Caregiving
09.2024 - Current

Account Executive

Enterprise Fleet Management
09.2022 - 09.2024

Area Manager

Enterprise Rent-A-Car
01.2021 - 09.2022

Branch Manager

Enterprise Rent-A-Car
05.2018 - 12.2020

Assistant Branch Manager/MT

Enterprise Rent-A-Car
01.2016 - 05.2018

Bachelor of Business Administration - Finance

IDAHO STATE UNIVERSITY

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Derek Kaasa