Derek Kimberlin
Elyria,Ohio
Summary
Dynamic leader with proven expertise in warehouse operations and exceptional customer service, honed at Sam's Club and Dollar General. Excelled in product availability management and fostering team productivity, achieving significant improvements in inventory accuracy and customer satisfaction. Skilled in utilizing forklifts for efficient material handling and mentoring staff to enhance performance metrics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Backroom Associate
Sams Club
08.2021 - Current
- Received incoming merchandise and stored in correct stock locations.
- Followed proper procedures for item receipt, storage and inventory control.
- Adhered to safety regulations and practiced safe work habits.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
General Manager
Dollar General
06.2019 - 05.2021
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Assistant Manager
Yankee Candle
02.2017 - 04.2019
- Generated repeat business through exceptional customer service.
- Executed merchandising strategies per seasonal changes.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Sandusky High School
Sandusky, OH05-1997
Skills
- Proficient in Receiving Processes
- Product Retrieval Procedures
- Product Availability Management
- Loading and unloading
- Pallet staging
- Warehouse operations
- Storeroom organization
Accomplishments
Received employee of the month in July 2024.
Acknowledged as fast, proficient, and safe while unloading trucks.
Certification
- Forklift Operator Certification
- Scissor Lift Certified
- Electric Pallet Jack Certified
Timeline
Backroom Associate
Sams Club
08.2021 - Current
General Manager
Dollar General
06.2019 - 05.2021
Assistant Manager
Yankee Candle
02.2017 - 04.2019
- Forklift Operator Certification
- Scissor Lift Certified
- Electric Pallet Jack Certified
High School Diploma -
Sandusky High School
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