Derek Lee
Santa Ana,California
Summary
Skilled online reseller in market research, pricing, and shipping, with great experience in customer satisfaction. Demonstrated ability to navigate favorable purchasing terms and analyze market trends, contributing to higher knowledge in the field. Friendly and polite within church serving, contributing to great relationships within serving, leading to efficiency within the workspace.
Overview
3
3
years of professional experience
Work History
Online Reseller
Self Employed
Santa Ana, CA
04.2024 - Current
- Managed online listings across multiple platforms to optimize visibility and sales.
- Processed orders efficiently, ensuring timely shipping and customer satisfaction.
- Analyzed sales data to refine product selection and inventory management processes.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Resolved disputes professionally by mediating between buyers and sellers when necessary, preserving the reputation of the online store.
- Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
- Optimized product listings for enhanced visibility in online marketplaces, resulting in increased sales volume.
Church Volunteer
Kindred Community Church
Anaheim, CA
06.2023 - Current
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules, as well as building relationships while in service.
- Greeted guests with bulletins, directions, and friendly conversation.
- Prepared meals for church members and guests for funerals or special events.
- Improved congregation's experience with well-prepared worship spaces and services.
- Helped in technological work for worship services.
Education
High School Diploma - Working On High School DIploma
Fullerton College
Fullerton, CA08-2027
Skills
- Shipping and logistics
- Fraud prevention
- Market research
- Inventory management
- Customer engagement
- Pricing strategy
- Discount negotiation
- Easy to talk to
- Respectful communication
- Problem-solving
- Attention to detail
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Online Reseller
Self Employed
04.2024 - Current
Church Volunteer
Kindred Community Church
06.2023 - Current
High School Diploma - Working On High School DIploma
Fullerton College