Derek Lightner
Baltimore,MD
Summary
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
1
1
year of professional experience
Work History
Server
Ritas Italian Ice And Frozen Custard
Baltimore, MD
08.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
General Merchandise Associate
Target
Baltimore, MD
10.2020 - 01.2021
- Completed efficient weekly pricing changes for general merchandise categories.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Stocked shelves, racks, and cases with new or transferred merchandise.
Education
Bachelor of Arts - Digital Communications And Media
UMBC
Baltimore, MD05.2024
Bachelor of Arts - Ancient Studies
UMBC
Baltimore, MD05.2024
Skills
- Warm and Friendly
- Team Player
- Cool Under Pressure
- Order Accuracy and Delivery
- Customer Service and Rapport
- Able to Lift 30 Pounds
- Billing and Payment Processing
- Guest Accommodation
Timeline
Server
Ritas Italian Ice And Frozen Custard
08.2021 - Current
General Merchandise Associate
Target
10.2020 - 01.2021
Bachelor of Arts - Digital Communications And Media
UMBC
Bachelor of Arts - Ancient Studies
UMBC
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