Dedicated Education professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Manager
Emler Swim School
02.2023 - Current
Coordinated team collaboration to share ideas and build best practices.
Developed performance measurement strategies, identifying areas for improvement.
Established and maintained performance, quality and service standards for professional customer care.
Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
After School Coordinator
American Preparatory Academy
02.2019 - 02.2022
Managed behavioral issues and used positive behavior strategies for groups of up to 130 students.
Completed and kept records related to program and individual students for future use by other personnel.
Implemented student safety measures across program to minimize accidents.
Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
Supervisor
Papa Murphy's
08.2008 - 08.2015
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Made orders from local suppliers to keep our supplies regulated appropriately.