Derek Monford
Columbus
Summary
Organized finance professional with strong foundation in cash management and reconciliation processes. Known for reliability, adaptability, and meticulous approach to handling financial transactions. Excels in team environments and consistently delivers accurate results.
Overview
8
8
years of professional experience
Work History
Mortgage Cash Processor
Huntington Bank
Columbus, Ohio
01.2025 - Current
- Process and reconcile 100+ daily mortgage transactions, including principal, escrow, and fee allocations with high accuracy
- Investigate and resolve payment discrepancies, reducing posting errors and ensuring compliance with internal controls.
- Audit prior-day transactions using Excel, identifying inconsistencies and improving reconciliation efficiency by ~15%.
- Perform end-of-day balancing activities to ensure accurate financial reporting and minimize account discrepancies.
Reports Specialist
The IMA Group
Cincinnati, Ohio
01.2023 - 01.2024
- Reviewed and proofread 10–15+ workers’ compensation reports daily, ensuring accuracy before submission.
- Corrected discrepancies in medical documentation, CPT codes, and patient data, reducing report rejection rates.
- Maintained high attention to detail in a regulated environment, improving overall report quality and turnaround time.
- Collaborated with internal teams to streamline reporting workflows and ensure compliance standards.
Services Auditor
Macy’s
Cincinnati, Ohio
01.2018 - 01.2023
- Managed 50+ credit card disputes daily, ensuring timely resolution and compliance with financial regulations.
- Investigated transaction discrepancies, reducing fraud risk and improving customer satisfaction outcomes.
- Communicated with clients via phone, email, and messaging platforms to resolve issues efficiently.
- Collaborated with cross-functional teams to improve dispute resolution processes and reduce case backlog.
Case Manager
Eversana
Cincinnati, Ohio
01.2018 - 01.2019
- Conducted outbound calls to verify insurance benefits and eligibility, supporting patient access to care.
- Processed prior authorizations and resolved denied claims, improving approval turnaround times.
- Assisted providers with technical issues related to patient portals, enhancing system usability and workflow efficiency.
- Helped coordinate co-pay assistance programs, improving patient affordability and access to medication.
Education
Associate of Science - Graphic Design
Bradford School
Columbus, OHAWS Cloud
Per Scholas
Cincinnati, OHSkills
- Risk management
- Skilled in cash reconciliation
- Stress tolerance
- Data entry proficiency
- Administrative support
- Technical support
- Accounts receivable
Timeline
Mortgage Cash Processor
Huntington Bank
01.2025 - Current
Reports Specialist
The IMA Group
01.2023 - 01.2024
Services Auditor
Macy’s
01.2018 - 01.2023
Case Manager
Eversana
01.2018 - 01.2019
AWS Cloud
Per Scholas
Associate of Science - Graphic Design
Bradford School