Summary
Overview
Work History
Education
Skills
Bicycling
Timeline
Generic

Derek Mordt

Peachtree City,GA

Summary

My background is rough around all the years I have been living but the past going on close to three years now, in January. My life has been under a new standard of living. My past is my past but, that's where it stays. I strive to keep it that way, everyday i learn more to keep and to have a beneficial life where people can be brought in a way where they can live as well. with or with-out that back ground I do have.

Overview

24
24
years of professional experience

Work History

Mover

A Better Way Movers
08.2023 - Current
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to seventy lbs.
  • Arranged items at destination according to customer requests and instructions.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Followed verbal and written instructions to properly move and ship products.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Followed safety protocols to prevent accidents and injuries.
  • Strapped items down over protective padding to secure throughout transportation.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Customer Service Representative

A Better Way Thrift Store
01.2021 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Tile Setter

Tile Techniques
01.2000 - 01.2020
  • Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
  • Used power wet saws and tile cutters to cut tiles to specifications for projects.
  • Leveled surfaces using plywood and mortar prior to laying marble and tile.
  • Used schematic diagrams to plan work.
  • Followed general safety measures and used tools and machinery properly to avoid mishaps.
  • Greeted customers cheerfully and provided expert service.

ITile

Wearhouse Worker
01.2016 - 01.2018
  • Operated machines to mix mortar, thinset and grout according to standard formulas.
  • Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
  • Completed accurate, well-aligned and straight work according to job specifications.
  • Used safe lifting, equipment and behavioral practices.
  • Prepared for new installations and repair work by removing original materials and debris.

Education

High School Diploma -

Harrison High School
Kennesaw, GA
07.2004

Skills

My Skills are caring to make and to rise the bar to a and an new standard for others to learn from Always putting the example out towards what we all as a unit can learn for the future of an company and future employee's

Bicycling

I love it. as with the sound of the nature i hear when I choose to not bring head phone along to listen to my favorite Christian music.

Timeline

Mover

A Better Way Movers
08.2023 - Current

Customer Service Representative

A Better Way Thrift Store
01.2021 - Current

ITile

Wearhouse Worker
01.2016 - 01.2018

Tile Setter

Tile Techniques
01.2000 - 01.2020

High School Diploma -

Harrison High School

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Derek Mordt