Derek Ngu

Employee, Teal Group Technologies — June 2022 – April 2025
Configured and maintained client devices by imaging systems, installing software, and integrating services like Intune and Absolute. Managed laptop shipping and repairs, supported end users, and performed general office duties including mail distribution and supply handling.

Hub Locker+ Associate, Amazon — May 2021 – January 2022
Processed customer returns, resolved order issues, and provided shipment updates while maintaining high service standards. Performed clerical and closing tasks, ensuring efficient operation while following company protocol.