Derek Powelson
Clackamas,OR
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Overview
7
7
years of professional experience
Work History
Pizza Delivery Driver
Domino's Pizza
Happy Valley, OR
07.2019 - Current
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
Hostess
Old Spaghetti Factory
Happy Valley, OR
06.2016 - 05.2019
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
- Answered customer questions about hours, seating and menu information.
Busser
Old Spaghetti Factory
Happy Valley, United States
06.2016 - 05.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
No Degree - Business
Clackamas Community College
Oregon City, ORHigh School Diploma -
Clackamas High School
Clackamas, OR01.2017
Skills
- Relationship building
- Mobile payment technology
- Phone orders
- Business transactions
Timeline
Pizza Delivery Driver
Domino's Pizza
07.2019 - Current
Hostess
Old Spaghetti Factory
06.2016 - 05.2019
Busser
Old Spaghetti Factory
06.2016 - 05.2018
No Degree - Business
Clackamas Community College
High School Diploma -
Clackamas High School