Derek R
Bend,OR
Summary
Dynamic Team Leader with a proven track record at Wholefoods Market, excelling in problem-solving and team motivation. Enhanced productivity through strategic workflow improvements and effective coaching. Committed to performance enhancement and employee development, fostering a collaborative environment that drives success and elevates customer satisfaction.
Overview
18
18
years of professional experience
Work History
Team Leader Manager
Wholefoods Market
Bend, OR
02.2008 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Sub Contractor
Mark Mayko
Bend, OR
06.2017 - 09.2024
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Education
No Degree -
Central Oregon Community College
Bend, ORSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Coaching and mentoring
- Performance improvement
- Complex Problem-solving
- Goal setting
- Mentoring
- Safety
Timeline
Sub Contractor
Mark Mayko
06.2017 - 09.2024
Team Leader Manager
Wholefoods Market
02.2008 - Current
No Degree -
Central Oregon Community College