Derek Ramirez
San Antonio,TEXAS
Summary
Versatile professional with a proven track record at Panda Express Restaurant, enhancing customer satisfaction through meticulous attention to detail and robust time management skills. Expert in computer applications, holding certifications in Adobe software, C#, and Python. Achieved significant improvements in inventory processes and customer engagement, leveraging strong customer service and technical abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Military Mechanic
US Department of the Navy
Washington, VT
06.2023 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic an troubleshooting procedures to find and identify root causes of mechanical issues.
- CURRENTLY IN THE RESERVES OF THE NAVY
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Associate
Proven Track Record at Panda Express
San Antonio, TX
07.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Associate
Whataburger
San Antonio, TX
06.2022 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Remodel Aasociate
Walmart
San Antonio TX
01.2024 - 05.2024
- Collaborated with team members to complete large-scale remodels within designated timeframes.
- Implemented creative solutions to maximize storage space during the merchandising phase of the remodel process.
- Provided exceptional customer service while working in an active retail setting during ongoing remodels, addressing questions or concerns promptly and professionally.
- Maintained consistent communication with management and coworkers, updating them on project progress and any issues encountered.
Education
Game Design - Game Developer
Full Sail University
Winter Park, FL07.2026
Diploma -
Madison High School
San Antonio, TX07.2026
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Certificated in Adobe AfterEffects, Adobe illustrator, Adobe Animations, And Adobe Photoshop
- Certificated in C#
- Certificated in python
Certification
Certificate for C# and phyton
Timeline
Associate
Proven Track Record at Panda Express
07.2024 - Current
Remodel Aasociate
Walmart
01.2024 - 05.2024
Military Mechanic
US Department of the Navy
06.2023 - Current
Associate
Whataburger
06.2022 - 08.2024
Game Design - Game Developer
Full Sail University
Diploma -
Madison High School