Derek Ramirez
La Puente,CA
Summary
Dynamic and dedicated professional with experience at Benihanas, excelling in customer service and teamwork. Proven ability to enhance guest satisfaction through attention to detail and effective communication. Skilled in safe food handling, dishwashing, and sanitization. Working in a collaborative environment that drives operational success. Adaptable and committed.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Dishwasher/Food Prep Cook
KBOP Korean Kitchen
Monrovia, California
02.2026 - 10.2026
- Washed dishes by hand, utensils, and cookware in KBOP Korean Kitchen dish area
- Sanitized sinks, counters, and food-contact surfaces following kitchen standards
- Assisted cooks with basic prep and kitchen cleanup tasks
Lego Sales Associate
LEGO
Arcadia, California
06.2025 - 01.2026
- Demonstrated LEGO sets and shared play features with shoppers.
- Assisted guests with LEGO product selection and store recommendations.
- Processed purchases using POS and cash register systems.
- Replenished shelves and organized LEGO merchandise displays.
- Maintained clean, inviting sales floor and play areas.
- Answered incoming telephone calls to provide store, products and services information.
Server Assistant
Benihanas
01.2024 - 11.2025
- Assisted servers in delivering food and beverages efficiently to enhance customer satisfaction.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Prepared dining tables by setting utensils, glassware, and condiments accurately.
- Wiped down, swept, and set up tables with neatly folded napkins before customer arrival.
- Supported inventory management by restocking supplies and monitoring product levels.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Managed multiple responsibilities during peak meal times, ensuring smooth flow of service.
- Enhanced guest experience by responding promptly to changing situations and demands.
- Bussed tables and cleared dishes during fast-paced Benihana service.
- Refilled water, tea, and beverages for guests across Benihana dining areas.
- Maintained cleanliness around grills, floors, and service stations at Benihana.
- Stocked plates, silverware, napkins, and condiments for smooth Benihana service.
- Kept dishwashing station clean to support efficient kitchen operations.
McDonalds Crew
McDonalds
06.2022 - 01.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Trained new crew members on operational procedures, enhancing team performance and collaboration.
- Managed inventory levels effectively, reducing waste and optimizing stock rotation processes.
- Resolved customer complaints swiftly, fostering positive relationships and loyalty within community.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Biology
West Covina High School
West CovinaAssociate of Science - Biology
Mt. San Antonio College
Walnut, CA 08.2023 - 06.2025
Skills
- Dishwashing and sanitization
- Food running
- Cleaning/Setting up Tables in a fast manner
- Friendly Customer Interaction Experience
- Bussing Tables
- Proper glassware handling
Timeline
Dishwasher/Food Prep Cook
KBOP Korean Kitchen
02.2026 - 10.2026
Lego Sales Associate
LEGO
06.2025 - 01.2026
Server Assistant
Benihanas
01.2024 - 11.2025
Associate of Science - Biology
Mt. San Antonio College
08.2023 - 06.2025
McDonalds Crew
McDonalds
06.2022 - 01.2024
Biology
West Covina High School