Derek Russell-Rotunno
Summary
I am accustomed to demanding work, with little downtime. I am a dedicated team player with demonstrated training and problem-solving abilities, while also being adept at working independently. I, along with many others, would say I have excellent interpersonal and time management skills that equate to a positive outcome, and customer service has taught me to give people the experience I would dream of having.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host/Busser and Service Partner
Islands Fine Burgers and Drinks
09.2024 - 12.2025
- Promoted to service partner in less than 6 months working, contributing to operational efficiency by managing takeout orders, food running, and phone communications.
- Trained new hosts on procedures, customer service skills, and restaurant policies.
- Managed reservation system and organized seating arrangements efficiently.
Food and Beverage service work
Wild Rivers Waterpark
06.2025 - 08.2025
- Operated a POS terminal and served handcrafted soft-serve ice cream and churros to customers in a dessert establishment known as "Island's Sweets."
- Assisted with day-to-day operations, working efficiently and productively with all team members, and communicating with superiors over a walkie-talkie.
Video Editor Intern
Mechanical Heart Production
05.2024 - 08.2024
- Edited videos using Adobe Premiere Pro and DaVinci Resolve to enhance visual storytelling by enhancing my editing skills, furthering my knowledge on how to color grade videos.
- Developed strong working relationships with coworkers through clear communication about project expectations and progress updates.
Video Editor Intern
Forge Media Group
05.2021 - 08.2021
- Learned valuable skills on editing video content for client projects using Adobe Premiere Pro.
- Helped out around the office wherever needed; taking calls, sorting video footage, finding songs for videos
- Conducted quality checks on final edits, ensuring consistency with project specifications.
Education
Associate of Arts - Business Administration
Orange Coast College
Costa Mesa07-2026
High School Diploma -
Calvary Chapel High School
Santa Ana06-2024
Skills
- Proficient in lifting over 50 pounds
- Leadership
- Teamwork
- Phone Etiquette
- Interpersonal communication
- Adaptable to change
- Detail-oriented
- Strong interpersonal skills
- Employee Training
- Hospitality service expertise
- Food safety
- Time management skills
- Critical thinking
Languages
English
References
- Christian Deangelo Jeffries, christian@mechanicalheart.co, +1 (714) 747-7551
- Kelly Rapallo, Islands Manager, +1 (352) 250-5733
- Bart Cilderman, Islands General Manager, (714)-997-4085
Certification
Food Handler's Card valid as of Sept. 28, 2024
Timeline
Food and Beverage service work
Wild Rivers Waterpark
06.2025 - 08.2025
Host/Busser and Service Partner
Islands Fine Burgers and Drinks
09.2024 - 12.2025
Video Editor Intern
Mechanical Heart Production
05.2024 - 08.2024
Video Editor Intern
Forge Media Group
05.2021 - 08.2021
Associate of Arts - Business Administration
Orange Coast College
High School Diploma -
Calvary Chapel High School