Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Triathlete
Timeline
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Derek Sanchez

Chico,CA

Summary

Experienced customer service representative with a strong focus on effective communication, both written and verbal. Skilled in active listening and analytical problem-solving. Dedicated to enhancing customer experiences by employing service-oriented behaviors and understanding customer desires. Provides customized solutions that build loyalty.

Overview

3
3
years of professional experience

Work History

Boat Detailer

Gone Fishin’ Marine
03.2024 - 07.2024
  • Details customer boats along with working aside a team of 10+.
  • Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
  • Inspected vehicles and equipment for visible damage.
  • Operated mechanical buffer to buff faded areas of gel coating on boat exteriors.
  • Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.

Kennel Attendant

Happy Paws Kennels
06.2021 - 07.2024
  • Started freshman year of high school with 8-16 hours a week during school and 40 hours during summers
  • Memorized different kinds of feed for specific animal
  • Manage layout for how food bins should be set in feed room
  • Organize and put correct food in container-specific to animal
  • Provided top-notch customer service to every customer and exceptional care to animals.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Interact with hundreds of people on any given day
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.

Education

Bachelor of Science - Computer Science

California State University - Chico
Chico, CA
05.2028

AP Lang/Lit, AP Calculus, AP Biology, AP CSA/CSP -

Dixon High School
Dixon, CA
06.2024

Skills

  • High Knowledge Level of Computers
  • Data Collection
  • Data Entry
  • Accuracy and Precision - 100 WPM
  • Troubleshooting
  • Appointment Scheduling
  • High Level Communication
  • Time Management
  • Calm Under Pressure
  • Project Planning
  • Relationship Building

Extracurricular Activities

Books for Brains, Founder, 03/2022, Present, Using that money that is donated, to deliver the proper amount of books to the places that are in need the most. This will be distributed equally to the lowest-income cities in the United States. Green Club, President, 03/2022, Present, Direct my club of 20+ members into specific groups to create a community for members to connect, collaborate, and work as a team with students in the same grade., Have connected members with teachers and aim to leave a lasting impression on how enjoyable and beneficial group recycling can be Team Dixon, Member, 04/2022, Present, Assist those with special needs through various activities such as sports and town events, Connect with the kids, through a “buddy” system where I am assigned to assist a member with special needs through such activities mentioned above Academic Decathlon, Member, 10/2021, Present, Work closely with a group of 5 teammates on a proper approach to interview, speech, and test questions. Volunteer/Lead at Yolo Food Bank, Member, 03/2021, Present, Lead many distribution events, Collaborated closely with thousands of team members, Checking in and making sure everyone is on the list to make sure they get the correct amount of food, Distributed more than $1,000,000 worth of food items

Triathlete

I have a very structured 7-day regiment that allows me to be lift, swim, run, and bike along with maintaining a strong diet.

Timeline

Boat Detailer

Gone Fishin’ Marine
03.2024 - 07.2024

Kennel Attendant

Happy Paws Kennels
06.2021 - 07.2024

Bachelor of Science - Computer Science

California State University - Chico

AP Lang/Lit, AP Calculus, AP Biology, AP CSA/CSP -

Dixon High School

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Derek Sanchez