Derek Selle
Appleton,WI
Summary
Accomplished Bartender and Assistant Manager with a proven track record of enhancing customer satisfaction and streamlining operations at Rella and Fox Convenience. Expert in liquor, beer, and wine, with a knack for fostering a positive work environment through clear communication and teamwork. Demonstrated ability to maintain high cleanliness standards, ensuring responsible alcohol service and customer loyalty.
Overview
24
24
years of professional experience
Work History
Full-Time Associate
ALDI
10.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Bartender
Rella
06.2020 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
The Stoneyard Appleton
10.2018 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Tonic
08.2016 - 09.2022
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
The Bar - College Ave
09.2002 - 09.2019
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Assistant Manager
Fox Convenience
01.2001 - 04.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Diploma - General
Appleton West High School
Appleton, WI06.2001
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
Timeline
Full-Time Associate
ALDI
10.2024 - Current
Bartender
Rella
06.2020 - 09.2024
Bartender
The Stoneyard Appleton
10.2018 - 09.2022
Bartender
Tonic
08.2016 - 09.2022
Bartender
The Bar - College Ave
09.2002 - 09.2019
Assistant Manager
Fox Convenience
01.2001 - 04.2006
Diploma - General
Appleton West High School
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