DEREK SMITH
Lewisville,TX
Summary
Dedicated serviceman focused on applying 3 years of military logistic management experience to gain employment in the civilian sector. Hard worker well-versed in security, inventory management, and mechanical knowledge.
Overview
13
13
years of professional experience
Work History
Shop Technician
Shoppa's Material Handling
Fort Worth , TX
2022.03 - Current
- The Shop Technician will be responsible to inspect, diagnosis and repair of customer’s lift trucks and various material handling equipment. Conduct overall inspection to verify the truck is up to safety standards and perform maintenance, repair, replacement and troubleshooting as well as other duties required per management.
Civil Affiars
Army Reserves
Grand Prairie , TX
2014.10 - Current
- Government interagency procedures for national or regional emergencies.
- Assist with civil-military planning and support.
- Coordinate military resources to support reconstitution or reconstruction activities.
- Support national disaster, defense or emergency assistance and response activities.
- Foster and maintain dialogue with civilian aid agencies and civilian relief and assistance organizations.
Forklift Technician
Crown Lift Trucks
Arlington , Texas
2018.10 - 2021.02
- Repaired and maintained equipment in good working order.
- Read and followed schematics and diagrams for mechanical, electrical and hydraulic systems.
- Performed skilled work with minimal oversight, including replacing engines, transmissions and electrical components.
- Followed safety procedures with every job and operated tools, gauges and equipment correctly.
- Worked in shop and at customer locations to handle heavy equipment repair and maintenance.
- Assessed equipment to determine the cause of issue or malfunction and identified the type of repair that would be required.
Express Technician
Toyota of Grapevine
Grapevine , TX
2018.10 - 2020.06
- Performed multi point inspections and basic preventative maintenance on customers cars competently.
Vans
Stockroom Supervisior
2015.07 - 2016.12
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Answered customer telephone calls promptly and in an appropriate manner.
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Solved unresolved customer issues.
- Assigned employees to specific duties to best meet the needs of the store.
- Organized store's inventory.
Infrantry
Army
2011.06 - 2014.10
- Completed regular patrols of assigned areas within operations areas.
- Directed supporting fire to suppress enemy fire and allow troops to maneuver within action area.
- Maintained rifles, machine guns, and hand grenades and accounted for all weapons.
- Patrolled restricted areas and authorized access for permitted personnel.
- Operated weapons and equipment in ground combat operations.
Education
Associate of Applied Science - Auto & Diesel Repair
Universal Technical Institute
Irving, TX08.2019
Associate of Arts - General Education
North Centrel Texas College
2016
High School Diploma -
Lewisville High School
2011
Skills
- Leadership
- Problem resolution
- Flexible
- Active listening
Timeline
Shop Technician
Shoppa's Material Handling
2022.03 - Current
Forklift Technician
Crown Lift Trucks
2018.10 - 2021.02
Express Technician
Toyota of Grapevine
2018.10 - 2020.06
Vans
Stockroom Supervisior
2015.07 - 2016.12
Civil Affiars
Army Reserves
2014.10 - Current
Infrantry
Army
2011.06 - 2014.10
Associate of Applied Science - Auto & Diesel Repair
Universal Technical Institute
Associate of Arts - General Education
North Centrel Texas College
High School Diploma -
Lewisville High School
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