Derek Smith
Pueblo West,Colorado
Summary
Proven leader with extensive experience in workforce management and strategic planning. Excelled in enhancing team performance and operational efficiency through effective coaching and inventory control. Achieved significant improvements in employee motivation and process improvement, demonstrating a keen ability to analyze data for informed decision-making.
Overview
15
15
years of professional experience
Work History
Warehouse Worker
Target
Pueblo, CO
09.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Sales Associate
Walmart
Cañon City, CO
06.2020 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Assistant Manager
Domino's Pizza
Florence, CO
11.2018 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Infantryman
Army
Fort Benning, GA
07.2015 - 12.2018
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
Lead Utility Worker
Pacific Woodtech
Burlington, WA
02.2014 - 06.2015
- Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
- Addressed employee concerns promptly, maintaining a positive work atmosphere conducive to productivity.
- Mentored junior team members, fostering a supportive work environment that encouraged professional growth.
- Completed projects within deadlines by effectively allocating resources and prioritizing tasks.
- Oversaw daily operations, coordinating tasks efficiently to maximize team performance.
Manager
7 Eleven Gas Station
Pueblo, CO
06.2012 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Vendor
DECA Commissary
Las Vegas, NV
01.2009 - 05.2012
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Conducted market research to identify new potential suppliers, expanding the company''s network of reliable partners.
- Set up displays and signage to attract customers and boost sales for Product or Service.
- Identified cost-saving opportunities by analyzing historical purchasing data and recommending adjustments to sourcing strategies.
Education
Statistics
Pueblo Community College
Pueblo, CO01.2018
Skills
- Management
- Employee Motivation
- Inventory Control
- Strategic Planning
- Process Improvement
- Performance Management
- Data Analysis
- Warehouse Operations
- Delegating Work
- Workforce Management
- Coaching and Motivation
Timeline
Warehouse Worker
Target
09.2021 - Current
Sales Associate
Walmart
06.2020 - 09.2021
Assistant Manager
Domino's Pizza
11.2018 - 05.2020
Infantryman
Army
07.2015 - 12.2018
Lead Utility Worker
Pacific Woodtech
02.2014 - 06.2015
Manager
7 Eleven Gas Station
06.2012 - 01.2014
Vendor
DECA Commissary
01.2009 - 05.2012
Statistics
Pueblo Community College