Derek Sunderman
Lathrop,MO
Summary
Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Access Tech II
Optimum Comunications
Saint Joseph, MO, KS
01.2001 - Current
- As an Access Technician, my role is maintaining daily QoS for multiple channel lineups.
- Install all wiring and combining.
- Comply with FCC standards.
- Utilize computer software and test equipment for a variety of measurements, including satellite alignment, RF levels, signal to noise, and carrier to noise.
- Initiate, order, and install all HE equipment for all node segmentations.
- Install and maintain video equipment, transmitters, and receivers, and assist with the installation of CMTS and CMTS combining.
- Maintain, monitor, and operate generators and automatic transfer switches, including scheduling quarterly maintenance and transfer tests.
- Maintain, monitor, and operate DC Plant and backup UPS systems, including scheduling quarterly maintenance and battery tests.
- Maintain, monitor, and operate multiple HVAC systems, including scheduling quarterly maintenance.
- Maintain, monitor, and operate fire suppression systems, including scheduling quarterly maintenance.
- Maintain, monitor, and inspect all critical systems monthly.
- Enter UCR tickets and schedule all maintenance for all upgrades and changes.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Developed detailed reports documenting test results for analysis by engineers.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
Education
GED -
NCMC
Trenton05-1998
Some College (No Degree) - Career And Technical Education
Jones / NCTI
Centennial, COSkills
- Video Editing
- Problem-Solving
- Excellent Communication
- Hardware troubleshooting
- Activity Coordination
- Quality Control
- System Installation
- Equipment Repair
- System Troubleshooting
- Equipment Maintenance
- Operations Monitoring
- Preventive Maintenance
- Troubleshooting
- Plant Operations Support
- Project Support
- Maintenance and repair
- Documentation And Reporting
- Installation and Repair
- Computer-assisted diagnostics
- System Tests
- Program Support
- Operation Monitoring
Certification
- SCTE certified in
BPI
BPT
BDS
BTS
BTCS - NCTI certified in
QSI, BDI, RPO
System Technician,
Fiber Installation and Activation
Timeline
Access Tech II
Optimum Comunications
01.2001 - Current
GED -
NCMC
Some College (No Degree) - Career And Technical Education
Jones / NCTI
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