Derek Wells
Rocklin,CA
Overview
18
18
years of professional experience
Work History
Inside/Outside Fiber splicer 1
Astound
05.2017 - Current
- Performed repairs on severed fiber cables to restore to complete functionality.
- Tested fiber optic cables and documented results.
- Built splice cases to enclose exposed transmission lines.
- Spliced, bonded, ground and terminated cables.
- Worked at heights of up to 30-35 feet and frequently lifted up to 50-90 pounds.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Read blueprints and schematics to correctly place equipment.
- Responded to service requests during and after business hours.
Rehabilitation Specialist 1
Pride Industries Inc.
Roseville, CA
12.2015 - 04.2017
- Shipping and Receiving
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Front Desk Associate
Superior Truck Repair Inc.
Newcastle, CA
07.2015 - 12.2015
- Answer Phones, Help with Parts, Helped Everyone out
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
Student /Internship Student
Sierra Woods Lodge-Teen Challenge
Alta, CA
08.2013 - 07.2015
- Christian Rehabilitation Facility, Student - Worker
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted, organized, and maintained files.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Provided clerical support, addressing routine, and special requirements.
Laborer
Security Systems International
04.2013 - 07.2013
- Installation of security systems in commercial buildings and casinos
- Worked alongside team to accomplish work goals according to schedule.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
Communication Technician – Level 3B
Comcast
Sacramento, CA
12.2007 - 04.2013
- Installed Coaxial cable RG6, Rg59, and RG11 types
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Laborer
JLM Construction
10.2006 - 12.2007
- Completed tear-down of existing structures to prepare for new construction.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
Sales Representative
Parrot Cellular (AT&T)
06.2005 - 10.2006
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
Sierra College
Mesa Verde High School
01.1999
Skills
- Excellent customer service skills, attention to detail, good computer skills, very personable, ferocious work ethic, and excellent rapport with co-workers
Timeline
Inside/Outside Fiber splicer 1
Astound
05.2017 - Current
Rehabilitation Specialist 1
Pride Industries Inc.
12.2015 - 04.2017
Front Desk Associate
Superior Truck Repair Inc.
07.2015 - 12.2015
Student /Internship Student
Sierra Woods Lodge-Teen Challenge
08.2013 - 07.2015
Laborer
Security Systems International
04.2013 - 07.2013
Communication Technician – Level 3B
Comcast
12.2007 - 04.2013
Laborer
JLM Construction
10.2006 - 12.2007
Sales Representative
Parrot Cellular (AT&T)
06.2005 - 10.2006
Sierra College
Mesa Verde High School
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