Derek Wollschleger

• Streamlined communication between branches, resulting in improved reports.
• Improved product quality by identifying defects in declined loan submission.
• Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
• Ensured accuracy of documentation by meticulously reviewing reports and communicating with separate branches to acquire declined loans.
• Reported problems and concerns to management.

• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Entered data into various computer systems accurately using Microsoft Office Suite.

• Coordinated logistics for customer orders.
• Developed relationships with key clients, fostering loyalty and repeat business through personalized attention and support.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.

Proven ability to learn quickly and adapt to new situations.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.

• 3.5 Cumulative GPA

• Honor Roll 2006-2009
• 3.75 Cumulative GPA
• Extracurricular Activities: Letterman in Golf, Basketball, and Baseball