Derek Andrew Potts
Los Angeles,CA
Summary
Detail-oriented Footwear Industry Professional with expertise in fit comfort and performance. Skilled in consumer insights and data tracking, facilitating high-volume consultations and actionable feedback. Collaborates effectively with cross-functional teams to enhance customer experiences, leveraging a Bachelor’s in Business Administration and a passion for sports and athlete performance to drive product testing and innovation.
Overview
10
10
years of professional experience
Work History
Event / Hospitality Professional
Bethlehem Church of God Holiness
Los Angeles, California
2016.05 - Current
- Partnered with multiple teams—including operations, vendors, and leadership—to plan and execute large-scale events, ensuring all logistics, timelines, and objectives were met
- Led teams during events, delegating tasks and ensuring seamless execution from setup to breakdown
- Coordinated setup, breakdown, and logistics of events, ensuring all equipment and supplies were in place
- Facilitated communication between teams to resolve issues promptly, enhancing guest experiences
- Adapted quickly to changing priorities and problem-solved in fast-paced environments
Footwear Retail Associate
DICK'S Sporting Goods & Champs Sports
Los Angeles, California
2022.08 - 2023.10
- Delivered high-volume footwear consultations (40–60 customers daily), assessing fit, comfort, performance, and pricing
- Conducted one-on-one consultations with customers to assess fit, comfort, and performance preferences
- Educated customers/athletes on product features, technologies, and benefits
- Maintained expertise on product materials, components, and performance features across multiple athletic and lifestyle lines
- Collected and tracked customer feedback to identify trends or issues and guide recommendations
- Supported inventory management, merchandising, and sales goals in fast-paced retail environments
- Built strong relationships with customers and guided purchasing decisions to enhance the consumer experience
Education
Bachelor of Science - Business Administration
California State University Dominguez Hills
Carson, California2025-12
Skills
- Footwear performance expertise
- Athlete product education
- Event coordination
- Cross-functional team collaboration
- Excel & Office proficiency
- Feedback analysis
- One-on-one consultations
- Adaptable and able to work flexible schedules
Timeline
Footwear Retail Associate
DICK'S Sporting Goods & Champs Sports
2022.08 - 2023.10
Event / Hospitality Professional
Bethlehem Church of God Holiness
2016.05 - Current
Bachelor of Science - Business Administration
California State University Dominguez Hills