Derek B. Cuevas
Manchester,NH
Summary
Professional Objective: TO PROVIDE GOOD WORK for the benefit of the bank AND THE PEOPLE in customer service AND THE COMPANY BENEFITS THEMSELVES. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
La Carreta Mexican Restaurant
03.2022 - Current
- I have worked in the restaurant as food runner, table cleaner, barback, and waiter, and in these roles, I have learned to communicate and develop with customers and deal with problems
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Trained new servers on restaurant policies and procedures.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Event Coordinator
Adrian Martes. Asocs
11.2020 - 12.2022
- The technical organizer of sporting events
- In this job, I was in charge of organizing and keeping events safe and organized and I learned to maintain an adequate distance between the participants.
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Hired, trained, and supervised volunteers and support staff required for events.
- Inspected event facilities to confirm conformance to customer requirements.
Education
High School Diploma -
Manchester Central High School
Manchester, NH07.2022
Skills
- Computer skills:
- Microsoft Office at advanced user level
- Age Verification
- Conflict and Complaint Resolution
- Selling Techniques
- Guest Relations
- Identification Options
- Adaptable and Flexible
- Equipment Maintenance
- Organizational Policies
Additional Information
- Other Information of Interest:Driver's License B1. Own vehicle. , Availability to travel
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
La Carreta Mexican Restaurant
03.2022 - Current
Event Coordinator
Adrian Martes. Asocs
11.2020 - 12.2022
High School Diploma -
Manchester Central High School
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