Synthesized BI Reports Translated Technical Functions
Structured Databases
Authored Documentation
Reduced Costs
Overview
18
18
years of professional experience
Work History
Computing Programming, System Setup, SQL Data Reports, Tableau Reports
Freelance Consulting
01.2020 - Current
Advised professionals in multiple sectors to improve end-to-end business operations
Enhanced customer satisfaction and engagement levels through SME assistance
Customized Tableau reports for client meetings to streamline and enhance communication
Designed SQL queries to efficiently parse data and normalize databases
System Analyst
Nelnet
03.2017 - 02.2019
Defined, implemented, and maintained critical IT processes, including security standards training, intricate systems analysis, and procedural development for auditable IT deliveries
Collaborated with cross-functional business units, including the NBS Cybersecurity and Infrastructure Teams, to establish and launch organizational security protocols
Spearheaded IT risk management, consulting on internal audits, control documentation, risk assessments, control compliance, and remediations
Coordinated audits, vulnerability tests, and compliance reviews to fulfill IT security needs
Senior Engineering IT Specialist
The Toro Company
11.2013 - 03.2017
Saved over $15,000 in labor costs by instituting procedural guides and comprehensive documentation on all supported applications
Supported over70 Engineering and Lab staff through requirements collection, website maintenance, database management, and application support
Administered4 NIST-compliant Access databases with proprietary company information
Conducted rigorous testing for new functionalities and processes
Collaborated with Engineering, IT, and Procurement teams to gather hardware and software requirements, aligning with internal standards and leveraging pricing concessions
Analyzed data and synthesized business intelligence reports by leveraging VBA, SQL, and Excel queries, reports, and pivot tables
Improved WCAG compliance while executing stakeholder layout and content change requests
Transmitted technical data into the SAP PLM system as the primary Technical Liaison
Software maintenance and monitoring via NOC (Network Operations Center)
Design Engineer
Spirit AeroSystems (aka Boeing Company)
03.2010 - 06.2013
Bypassed a32,000-object limit by structuring an Access standards database with multiple queries and pivot tables, saving over $200,000
Mastered SAP and ABAP as a3-year member of the SAP Implementation team
Created detailed assembly drawings for Boeing787 aircraft
Aided Engineering staff in system designs and component development
Collaborated with stakeholders, Fabrication Managers, and Advanced Manufacturing Engineers to resolve manufacturability and cost design issues
Authored technical documentation for accepted designs and assemblies
IT Analyst Level III
Spirit AeroSystems (aka Boeing Company)
02.2008 - 04.2010
Created TC codes for seamless engineering data conversions, eliminating the need for external resources, in collaboration with an onsite SAP Consultant
Maintained a centiCONNECT Enterprise Connector for CATIA data integration and an Office Adapter for transferring non-CAD data into Microsoft Office applications
Facilitated SAP installations during the company’s migration to Sprint by testing and validating multiple CATIA block points for full compatibility
Supported the Senior Leadership team by recommending initiatives and improvements regarding business systems, data trends, and process initiatives
Analyzed, designed, and implemented computing systems to optimize data exchange
Fuselage IT Relationship Management CRM
10.2006 - 02.2008
Resolved a significant wireless device latency issue where13% dropped offline
Coordinated regional IT requirements, installed new operating models, introduced IT solutions, conducted market research on emerging products, and evaluated operational readiness
Navigated communication between IT and the Fuselage Business Unit's factory floor to streamline resolution and root cause analysis for significant escalations
Translated client-specific business requirements into customized CRM solutions
Aligned innovative technologies, data, and metrics with organizational visions and objectives
Compiled cross-functional operational performance reports across all system lifecycle stages
Automated essential business processes through CRM solutions to increase efficiency
Prior Experience: The Boeing Company, Computing Network Operations, IT Lead for767 Tanker Program, IT Account Administrator, Design Engineer747
Education
Bachelor of Science - Computer Science & Information Systems
Friends University
Wichita, KS
Associate of Science - Aerospace Engineering
National Institute of Aerospace Research
Wichita, KS
Associate of Science - Computer-Aided Design, Architectural & Mechanical