Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Derek Swopes

Matteson,IL

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

23
23
years of professional experience

Work History

Bus Driver

Transdev Transportation
Chicago, IL
09.2023 - Current
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Inspected vehicles prior to each shift for mechanical defects or malfunctions.
  • Greeted customers in a friendly manner when boarding the bus.
  • Assisted elderly or disabled passengers with boarding and disembarking from the bus.
  • Provided courteous customer service while answering questions regarding routes and schedules.
  • Collected fares
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Reported any incidents that occurred during route travel to management personnel immediately.
  • Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
  • Verified that all passengers were seated before operating the bus.
  • Followed designated routes according to timetables while obeying speed limits at all times.
  • Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
  • Communicated effectively with dispatch staff via two way radio regarding delays, detours.

Car Hauler

Safe En Secured Transport Inc
Matteson, IL
02.2017 - 10.2023
  • Inspected and maintained vehicles for safe operation.
  • Loaded and unloaded cars onto trailers, ensuring secure transportation of cargo.
  • Scheduled pick-up and delivery appointments with customers.
  • Verified vehicle information to ensure accuracy before loading.
  • Utilized straps, chains, blocks, and other materials to secure the load during transport.
  • Maintained records of all loads transported including any necessary paperwork or documentation.
  • Ensured compliance with local, state, and federal regulations while transporting vehicles.
  • Performed daily pre-trip inspections on trucks and trailers prior to departure from terminal.
  • Provided professional customer service when dealing with customers at pick-up or delivery locations.
  • Adhered strictly to DOT regulations for hours of service when driving long distances.
  • Responded quickly and efficiently in emergency situations involving stalled vehicles or accidents.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Kept customers satisfied and loyal by completing timely and accurate deliveries.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed proper transportation of dangerous goods with no incidents.
  • Supervised loading and unloading of products.
  • Worked with dispatch to update routes and inform customers of delays.
  • Invoiced and collected money due to settle accounts.
  • Checked shipping manifests and other documents to determine nature of load and presence of hazardous materials.
  • Worked well with dispatchers to communicate route and schedule changes.

Premise Technician

AT&T
Alsip, IL
03.2013 - 01.2017
  • Inspected premises for security breaches and safety hazards.
  • Measured, cut, spliced and installed wires and cables.
  • Installed, set up and repaired devices and system components.
  • Installed network interface devices and rearranged inside wiring.
  • Logged service calls and closed work orders by recording issues resolved and services provided.
  • Diagnosed problems with electronic access control systems, CCTV surveillance cameras and other security devices.
  • Provided technical support for IT-related issues within the premises.
  • Positioned and terminated cables and wiring.
  • Troubleshot equipment, tracing faults, and completing skilled repairs.
  • Efficiently repaired and installed equipment.
  • Worked with hand tools, power tools and heavy equipment.
  • Followed up with customers to ensure quality work.
  • Provided installation, service and maintenance for broadband internet and digital telephone service.

Field Supervisor

Midwestern Telecommunication Inc
Orland Park, IL
09.2001 - 06.2012
  • Supervised and coordinated daily activities of field personnel to ensure efficient operations.
  • Developed, implemented, and monitored safety policies and procedures for all field staff.
  • Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
  • Provided guidance to team members on job-related tasks, techniques, best practices.
  • Monitored project progress against established timelines and budgets.
  • Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
  • Performed maintenance checks on vehicles used by field personnel.
  • Developed strategies for improving operational efficiency in the field operations department.
  • Assigned duties to field personnel according to their qualifications or experience level.
  • Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
  • Maintained accurate records of employee timecards, leave requests.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.

Education

High School Diploma -

DeLaSalle
Chicago, IL
05-1994

Skills

  • Passenger Assistance
  • Passenger Safety
  • Defensive Driving
  • Vehicle inspections
  • Local route knowledge
  • Quality Assurance
  • Project Management
  • Risk Management
  • Customer Relations
  • Safety oversight
  • Performance monitoring
  • Scheduling Coordination
  • Technology
  • Logistics Management
  • Employee Development
  • Event Coordination
  • Strategy implementation
  • Technical knowledge
  • Proofreading
  • Crisis Management
  • Complaint resolution
  • Coaching
  • Work Planning
  • Shift Scheduling
  • Technical Support
  • Quality Improvement
  • Employee Evaluation
  • Work Planning and Prioritization

Accomplishments

  • my most honorable accomplishments in life was dreaming of owning my own business. I owned several and they were all successful, managed and operated all by myself.

Timeline

Bus Driver

Transdev Transportation
09.2023 - Current

Car Hauler

Safe En Secured Transport Inc
02.2017 - 10.2023

Premise Technician

AT&T
03.2013 - 01.2017

Field Supervisor

Midwestern Telecommunication Inc
09.2001 - 06.2012

High School Diploma -

DeLaSalle
Derek Swopes