Derek Wade Hooper
Summary
Hardworking, reliable Field Service Technician with a proven track record at ADT Security, known for exceptional service and professionalism. Skilled in troubleshooting, repair, and maintaining customer satisfaction. Demonstrates strong problem-solving abilities and a positive attitude, consistently enhancing client experiences and operational efficiency.
Overview
33
33
years of professional experience
Work History
Field Service Technician
ADT Security
11.1991 - Current
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Education
Electrical City & Guilds UK
Redwell Comprehensive UK
England, United Kingdom06.1982
Skills
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
Timeline
Field Service Technician
ADT Security
11.1991 - Current
Electrical City & Guilds UK
Redwell Comprehensive UK
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