Derell John
Boynton Beach
Summary
Meticulous professional with expertise in patient care and office administration, adept at orchestrating multi-line phone systems and ensuring data accuracy, cultivating robust customer relationships and consistently delivering exceptional service
Overview
2026
2026
years of professional experience
Work History
Part Time CNA
Home Health Services
Boynton Beach
08.2023 - Current
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients with daily living activities and personal hygiene.
- Maintained a clean and safe environment for patients.
- Supported patients in mobility and physical exercises.
- Documented patient care activities accurately in medical records.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Receptionist
Castle Group
Boca Raton
08.2024 - 09.2025
- Scheduled appointments and maintained calendar for office staff.
- Greeted visitors and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls efficiently.
- Assisted with data entry and maintained accurate client records.
- Coordinated mail distribution and handled incoming packages promptly.
- Provided information about services and answered general inquiries effectively.
- Communicated effectively with customers regarding payment inquiries.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
Receptionist
KB Finishings
Boynton Beach
2023 - 2024
- Coordinated appointments and maintained calendar for office staff to enhance scheduling efficiency.
- Operated multi-line phone system, routing calls efficiently to appropriate parties.
- Processed customer payments via point-of-sale systems, ensuring accuracy and efficiency.
- Delivered administrative support to project manager, facilitating effective project execution.
- Conducted cold calls to increase brand exposure and generate leads.
Floor Associate
The Home Depot Inc
Delray Beach
01.2022 - 03.2023
- Maintained floor organization and ensured merchandise was properly displayed.
- Operated cash registers and processed customer transactions efficiently.
- Stocked shelves with inventory and rotated products for freshness.
- Participated in safety training sessions to ensure a safe shopping environment.
- Supported inventory management by conducting regular counts and audits.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
Education
High School Diploma -
South Tech Academy
Delray Beach, FL06-2021
Some College (No Degree) -
Palm Beach State College
Lake Worth, FLSkills
- Appointment scheduling
- Customer relationship management
- Multi-line phone operation
- Effective communication
- Problem solving
- HIPAA compliance
- Patient care
- Data entry accuracy
- Payment processing
- Office administration
Timeline
Receptionist
Castle Group
08.2024 - 09.2025
Part Time CNA
Home Health Services
08.2023 - Current
Floor Associate
The Home Depot Inc
01.2022 - 03.2023
Receptionist
KB Finishings
2023 - 2024
High School Diploma -
South Tech Academy
Some College (No Degree) -
Palm Beach State College