Dereona Osborne
Memphis, TN,TN
Summary
Compassionate caregiver with extensive experience at Capital City Services, adept at developing personalized care plans and enhancing client well-being. Skilled in patient care and time management, I foster strong relationships while ensuring timely medication reminders and appointments. Committed to promoting independence and quality of life through dedicated support and effective problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Warehouse QA
Work History
Restaurant Team Member
Mc Alister
07.2024 - 01.2025
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Warehouse Worker
Amazon Fulfillment
01.2022 - 01.2025
- Assisted in loading and unloading shipments, ensuring timely processing of materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Developed and executed comprehensive test plans to ensure software quality and functionality.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Facilitated knowledge sharing sessions on latest QA tools and techniques, keeping team up-to-date.
Caregiver
Capital City Services
06.2023 - 05.2025
- Cleaned house, ran errands, managed laundry, and completed weekly grocery
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Warehouse Assistant
William Sonoma
10.2022 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
Education
High School Diploma - Healthcare Providers
Westmemphis Highschool
West Memphis, AR05.2022
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Basic housekeeping
- Flexible schedule
- Flexible schedule and availability
- Housekeeping
- Meal preparation
- Housekeeping tasks
- Medical record-keeping
- Medication and appointment reminders
Timeline
Restaurant Team Member
Mc Alister
07.2024 - 01.2025
Caregiver
Capital City Services
06.2023 - 05.2025
Warehouse Assistant
William Sonoma
10.2022 - 01.2023
Warehouse Worker
Amazon Fulfillment
01.2022 - 01.2025
High School Diploma - Healthcare Providers
Westmemphis Highschool
Certification
Cna