Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Deric Jimenez

Intermark, LLC
Lakeland,FL
1
Certification
3
years of professional experience

Detail-oriented professional with strong customer service skills. Proven ability to build rapport and trust with clients while achieving sales goals. Fluent in English and Spanish, enhancing communication with diverse customers.

Work History

Door-to-Door Sales Representative

9 Months
Intermark, LLC | 09.2025 - 06.2026

Educated customers on phone products and service plans, ensuring they fully understood features, pricing, and benefits before purchasing.

Built trust and rapport with customers through professional and informative interactions.

Supported team members in reaching daily and weekly sales goals.

Helped manage team performance and encouraged accountability, collaboration, and strong customer service.

Addressed customer questions and concerns while maintaining a positive customer experience.

Customer Service Representative

1 Year 1 Month
Publix | 07.2024 - 08.2025

Delivered excellent customer service by assisting customers with purchases, questions, and concerns.

Processed transactions accurately and professionally.

Collaborated with team members to maintain efficient store operations and customer satisfaction.

Resolved customer issues while maintaining a friendly and positive attitude.

Substitute Teacher, K-12

6 Months
ESS | 02.2024 - 08.2024

Managed classrooms and maintained positive learning environments.

Communicated effectively with students, teachers, and administrators.

Adapted quickly to new situations and demonstrated strong problem-solving skills.

Maintained professionalism while handling diverse responsibilities.

Party Entertainer/Event Coordinator

8 Months
Angels DJ | 05.2023 - 01.2024

Worked directly with clients and guests to create positive event experiences.

Assisted with event coordination and responded to customer needs in real time.

Demonstrated strong interpersonal communication and customer service skills.

Maintained professionalism in fast-paced environments.

Education

High School Diploma

Catalina Morales De Flores High School | Puerto Rico

Microsoft Office Certification

Catalina Morales De Flores High School | Puerto Rico

Skills

fluent in English and Spanish
customer service
bilingual
team lead ship
problem solving
time management
goal achievement

Accomplishments

Demonstrated adaptability by working across multiple industries including retail, education, custodial environments, and direct sales while maintaining professionalism and reliability.

Certification

Microsoft

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Door-to-Door Sales Representative

Intermark, LLC
09.2025 - 06.2026Read More

Customer Service Representative

Publix
07.2024 - 08.2025Read More

Substitute Teacher, K-12

ESS
02.2024 - 08.2024Read More

Party Entertainer/Event Coordinator

Angels DJ
05.2023 - 01.2024Read More

Catalina Morales De Flores High School

High School Diploma
Read More

Catalina Morales De Flores High School

Microsoft Office Certification
Read More
Deric Jimenez