Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

D'Erica Pou Carter

Summary

Knowledgeable and diligent NHA Certified Phlebotomist with over 3 years experience and background as Hospital Corpsman. Valued for precise blood collection and patient care. Successfully performed 500+ venipuncture and capillary draws, ensuring patient comfort and safety. Demonstrated proficiency in specimen handling and maintaining accurate patient records.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caregiver

Senior Helpers
08.2022 - 08.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Hospital Corpsman

United States Navy
04.2019 - 07.2022


  • Obtained over 500+ blood samples for medical testing and transfusion through venipuncture and capillary puncture.
  • Contributed to the improvement of clinic procedures during COVID-19 testing operations, resulting in a 25% increase in efficiency and quality of care.
  • Independently managed and operated point-of-care lab, specimen collection, venipuncture, and end of day specimen transportation.
  • Ensured proper labeling, packaging, storage, and shipping for specimens according to lab standards.
  • Performed daily testing and quality control point of care testing, using approved laboratory procedures and instrumentation.
  • Coordinated with external laboratories in performing specialized tests or analyses.
  • Provided exceptional customer service to over 200+ patients active duty, civilian, and retirees.


Certified Nursing Assistant

Vista Nurturing and rehabilitation
01.2019 - 04.2019
  • Increased patient satisfaction by simultaneously assisting 10+ patients with personal tasks like dressing, feeding, eating and walking.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Built relationships with patients, nurses, and healthcare professionals in order to help patients achieve their personal care plan goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Improved daily workflow by 20% improving patient outcomes and meeting organizational goals.
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
  • Assisted patients with bathing, grooming, and other hygiene requirements.

Education

High School - Certified Nursing Assistant Pathway

Dr. Kirk Lewis Career And Technical High School (CTHS)
Houston, TX
01.2017

Associate of Science - Health Sciences

American Military University
Charleston, WV
08-2026

Skills

    Hard Skills:

  • Venipuncture & Capillary Blood Collection
  • Specimen Handling & Order of Draw (blood, urine, CLIA waived testing)
  • Point-of-Care Testing & Lab Equipment Operation
  • Accurate Patient Identification, Specimen Labeling, Storage & Timely Transport
  • Vital Signs Monitoring & Patient Assessment
  • Electronic Health Record Documentation
  • Infection Control/ PPE protocol & OSHA/CLIA Compliance
  • Chain-of-Custody & HIPPA Protocols
  • Certified Phlebotomy Technician (CPT)-NHA
  • Soft Skills:

  • Compassionate, Patient-Centered Care
  • Diverse Patient Experience (pediatric, geriatric, active duty, civilian)
  • Leadership & Team Collaboration
  • Multitasking in Fast-Paced Environments
  • Dependability
  • Empathy
  • Positive Attitude & Patience

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained 100% accuracy in patient identification, labeling, and specimen handling.
  • Achieved 100% error-free rate in 2022.
  • Educated 6 phlebotomy students on venipuncture and capillary puncture techniques.
  • Selected for medical tasker in St. Louis, MO where 100+ COVID-19 vaccines were administered daily to civilian populations (Apr 2021).

Certification

BLS Certified (expired will renew)

NHA Certified Phlebotomy Technician

Timeline

Caregiver

Senior Helpers
08.2022 - 08.2023

Hospital Corpsman

United States Navy
04.2019 - 07.2022

Certified Nursing Assistant

Vista Nurturing and rehabilitation
01.2019 - 04.2019

High School - Certified Nursing Assistant Pathway

Dr. Kirk Lewis Career And Technical High School (CTHS)

Associate of Science - Health Sciences

American Military University
D'Erica Pou Carter