Derick Bratton
Leesburg,FL
Summary
Accomplished District Operations Manager with more than 15 years of leadership experience in operations, logistics, distribution, client relations, financial management, and team development. Proven success leading multi-site operations across 40+ apartment communities while managing profitability, labor performance, service quality, client retention, and employee engagement. Skilled in building strong partnerships with property management teams, driving operational excellence, improving financial performance, and developing high-performing teams. Recognized for strategic leadership, customer satisfaction, process improvement, and delivering consistent business results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
District Operations Manager
Butler Plus (Formerly Trash Butler)
Orlando
02.2019 - 06.2026
- Direct all operational activities across more than 40 apartment communities, ensuring service excellence, customer satisfaction, and compliance with company standards.
- Manage district financial performance by monitoring labor costs, payroll, budgeting, revenue, gross margins, and monthly profitability targets.
- Maintain daily communication with property managers, regional managers, maintenance teams, and ownership groups to address service concerns, strengthen partnerships, and ensure client retention.
- Lead, train, mentor, and develop district leaders, supervisors, and frontline employees while promoting a culture of accountability and operational excellence.
- Manage staffing, recruiting, onboarding, scheduling, performance evaluations, corrective action, and succession planning for a workforce exceeding 80 employees.
- Analyze operational metrics and implement process improvements that increase efficiency, reduce costs, improve service quality, and enhance profitability.
- Conduct audits, inspections, and quality assurance reviews to maintain company standards and contractual obligations.
- Partner with executive leadership on strategic initiatives, business growth opportunities, contract retention, and operational planning.
- Consistently achieved high client satisfaction scores while maintaining strong financial performance across the district.
Distribution Supervisor
McLane Foodservice
Orlando, FL
03.2017 - 02.2019
- Supervised daily distribution center operations and led warehouse teams to consistently achieve productivity, quality, safety, and customer service goals.
- Directed workforce scheduling, labor planning, training, coaching, and employee development initiatives.
- Managed operational performance metrics including productivity, order accuracy, inventory shrinkage, overtime, safety compliance, and service levels.
- Improved operational efficiency through process enhancements, inventory control measures, and cost-reduction strategies.
- Ensured compliance with company policies, OSHA requirements, sanitation standards, and workplace safety procedures.
- Served as a key communication link between senior leadership and frontline employees, improving engagement and operational effectiveness.
Warehouse Supervisor
Apopka Furniture Inc.
Apopka, FL
03.2008 - 04.2017
- Managed warehouse, inventory, logistics, and delivery operations to ensure efficient order fulfillment and exceptional customer service.
- Supervised hiring, scheduling, training, coaching, and performance management of warehouse personnel.
- Oversaw inventory control processes, cycle counts, audits, and reporting to maintain inventory accuracy.
- Coordinated transportation, vendor relationships, and delivery schedules to improve efficiency and reduce operating costs.
- Resolved operational issues, employee relations matters, and customer concerns while maintaining productivity standards.
- Implemented operational improvements that enhanced workflow efficiency, inventory management, and overall service performance.
- Handled day-to-day shipping and receiving overseeing more than 600 packages per day.
Education
Associate of Science - Computer Science
Seminole State College
Sanford, Florida04.2014
Keyboarding & Professional Typing Certificate -
Seminole State College
Sanford, Florida09.2013
Skills
- Management of district operations
- Financial management
- Financial performance oversight
- Cost management
- Property management communication
- Customer loyalty management
- Sales revenue enhancement
- Employee resource management
- Recruitment expertise
- Employee Development
- Payroll management
- Strategic Planning
- Operational Excellence
- Team Leadership
- KPI Management
- Safety Compliance
- Process Improvement
- Logistics & Distribution Operations
- Inventory management
- Customer satisfaction
Accomplishments
- Supervised team of 80 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Consistently exceeded district profit margin goals for more than six consecutive years by strategically managing labor costs, operational efficiency, and revenue performance across a portfolio of 40+ apartment communities.
Certification
- Computer Keyboarding Certificate
- Microsoft Office & Keyboarding Certificate
- OSHA Workplace Safety Certification
- Stand-Up Forklift Operator Certification
- Sit-Down Forklift Operator Certification
Timeline
District Operations Manager
Butler Plus (Formerly Trash Butler)
02.2019 - 06.2026
Distribution Supervisor
McLane Foodservice
03.2017 - 02.2019
Warehouse Supervisor
Apopka Furniture Inc.
03.2008 - 04.2017
Associate of Science - Computer Science
Seminole State College
Keyboarding & Professional Typing Certificate -
Seminole State College