Summary
Overview
Work History
Education
Skills
Timeline
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Derick Chu

Derick Chu

Oakland,California

Summary

Dedicated retail professional with strong customer service skills, adept at cash handling. Friendly and adaptable professional with a strong background in retail. Recognized for exceptional customer service and effective issue resolution, contributing to a welcoming shopping environment.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Walgreens
Oakland, CA
06.2023 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked shelves and managed inventory levels to optimize product availability for customers.
  • Handled cash register operations, balancing drawers at end of shifts for accountability.
  • Facilitated seamless transactions by efficiently processing payments, returns, or exchanges as needed.

Retail Sales Associate

Rite Aid
San Rafael, CA
11.2022 - 05.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor to promote a welcoming environment.
  • Operated point-of-sale system efficiently, ensuring accurate transactions and customer service.
  • Stocked shelves and managed inventory levels to optimize product availability for customers.
  • Handled cash register operations, balancing drawers at end of shifts for accountability.
  • Assisted pharmacists in dispensing medications and managing inventory levels.
  • Verified prescription orders for accuracy and compliance with regulations.
  • Entered and processed patients' prescriptions into internal system.

Education

Associate of Science - Computer And Information Systems

College of Alameda
Alameda, CA
05-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Cash handling
  • Customer assistance
  • Friendly, positive attitude
  • Computer skills
  • Typing speed of 80-100 wpm

Timeline

Retail Sales Associate

Walgreens
06.2023 - 06.2024

Retail Sales Associate

Rite Aid
11.2022 - 05.2023

Associate of Science - Computer And Information Systems

College of Alameda