Derick Colon
Braintree,Massachusetts
Summary
Driven and bilingual professional with a proven track record in guest engagement and problem-solving honed at Black Rock Country Club and AMC Theaters. Expert in bilingual communication and Java coding, Excel in creating warm relationships and efficiently mediating team disputes. Approach significantly enhances customer satisfaction and team dynamics.
Overview
4
4
years of professional experience
Work History
Server Attendant
Black Rock Country Club
05.2024 - Current
- Supported event setup and breakdown, including table arrangements, for events upward of 400 people
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with members.
Crew Leader
AMC Theaters
05.2021 - 04.2024
- Provided excellent customer service and maintained theater cleanliness.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Education
High School Diploma -
Braintree High School
Braintree, MA06-2025
Skills
- Bilingual: English & Spanish
- Multimodal: Writing, public speaking, communication, slideshow designs
- Coding in the Java Language
- Guest Engagement
Timeline
Server Attendant
Black Rock Country Club
05.2024 - Current
Crew Leader
AMC Theaters
05.2021 - 04.2024
High School Diploma -
Braintree High School
Similar Profiles
Erin-Anne FarrellErin-Anne Farrell
Event Specialist at Black Rock Country ClubEvent Specialist at Black Rock Country Club
Leo KlapperichLeo Klapperich
Intern at The Golf Club At Black RockIntern at The Golf Club At Black Rock
Nathan SpellmanNathan Spellman
Cart Barn/Driving Range Employee at Black Rock Golf ClubCart Barn/Driving Range Employee at Black Rock Golf Club