Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

WILMARIE ALICEA GONZALEZ

Orlando,FL

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Flight Attendant

Spirit Airlines
Orlando, FL, USA
08.2021 - 05.2026
  • Delivered consistent, high-quality customer service to 150+ passengers per flight
  • Handled customer concerns, special requests, and conflict resolution professionally
  • Collaborated with team members to maintain efficient operations and on-time performance
  • Assisted elderly passengers, unaccompanied minors, and individuals with special needs
  • Adapted quickly to changing schedules, environments, and customer needs

Flight Attendant

Swift Air, LLC
Miami, FL, USA
05.2019 - 08.2021
  • Provided personalized customer service in commercial and VIP charter settings
  • Built strong rapport with passengers to enhance overall travel experience
  • Maintained professionalism in high-pressure environments
  • Supported secure and structured operations, including government flights
  • Communicated effectively with crew and passengers to ensure smooth service delivery

Education

Cosmetology -

American Institute of Beauty
Largo, FL
11.2016

High School Diploma - Cosmetology Program

Teodoro Aguilar Mora
Yabucoa, Puerto Rico
05.2015

Skills

  • Teamwork & Collaboration
  • Strong Communication
  • Multitasking
  • Conflict Resolution
  • Customer Service
  • Bilingual: English & Spanish
  • Microsoft Office (Word, Excel, Outlook)

Certification

References are available upon request.

Timeline

Flight Attendant

Spirit Airlines
08.2021 - 05.2026

Flight Attendant

Swift Air, LLC
05.2019 - 08.2021

Cosmetology -

American Institute of Beauty

High School Diploma - Cosmetology Program

Teodoro Aguilar Mora