Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Derick Mauck

Mount Airy,NC

Summary

Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Overview

16
16
years of professional experience

Work History

Account Manager

Upstream Rehabilitation
11.2021 - Current
  • Exceeded 100% of target referral/evaluation goals annually, achieving consistent double digit year-over-year growth across 13 outpatient PT clinics in and around the triad area.
  • Cultivated and strengthened relationships with new and established physicians, medical assistants, and office staff to drive referrals.
  • Developed and implemented innovative marketing strategies, including targeted media outreach, email campaigns, in-person visits, and cold calling, to generate new referrals and address the specific needs of each organization.

Marketing Representative / Physical Therapist Assistant

Yadkin Valley Home Health
04.2019 - 10.2021
  • Increased patient admissions by 40% within first 3 months through targeted marketing initiatives.
  • Improved patient health outcomes by effectively implementing the physical therapists' plan of care as a PTA.
  • Led patient satisfaction initiatives as Patient Satisfaction Committee Chairman, resulting in a 5-star company rating.

Sales

Yadkin Valley Distributors - Rainbow
04.2017 - 02.2018
  • Achieved a 53% sales conversion rate in the first year, exceeding the national average by 23%
  • Conducted in-home demonstrations and sales of Rainbow vacuums.
  • Mentored and trained new sales employees.

Polysomnagraphic Technologist

Blue Ridge Medical Group
06.2009 - 07.2017
  • Improve patient quality of life through performing sleep studies, equipment calibrations, PAP titrations, patient education, and interdisciplinary communication.
  • Train new employees

Education

AAS - Physical Therapy Assistant

Surry Community College
Dobson, NC
05.2019

Bachelor's of Science - Biology

Winston Salem State University
Winston-Salem, NC
12.2002

Skills

  • Sales & Account Management: Account Management, Business Development, Client Acquisition, Lead Generation, Relationship Building, Solution Selling, Negotiation, Closing Deals, CRM (Salesforce), Sales Strategy
  • Healthcare: Physical Therapy, Pelvic Health Marketing, Telehealth, Healthcare Sales, Patient Care, Patient Engagement, Understanding of PT Process
  • Communication & Presentation: Excellent written and verbal communication, presentation skills, public speaking, interpersonal skills, active listening, ability to explain complex information clearly
  • Teamwork and collaboration

Timeline

Account Manager

Upstream Rehabilitation
11.2021 - Current

Marketing Representative / Physical Therapist Assistant

Yadkin Valley Home Health
04.2019 - 10.2021

Sales

Yadkin Valley Distributors - Rainbow
04.2017 - 02.2018

Polysomnagraphic Technologist

Blue Ridge Medical Group
06.2009 - 07.2017

AAS - Physical Therapy Assistant

Surry Community College

Bachelor's of Science - Biology

Winston Salem State University

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