Derick Nichols

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Transport patients for testing to different areas of the medical center.

Maintain, inspect and clean all stretchers and wheelchairs for safety and immediate use

Stripped and waxed patient rooms,,offices and testing areas throughout the medical center daily

Operated.cleaned and maintained all machinery such as buffing machines and water vacs

Also performed regular housekeeping duties such as cleaning patient rooms and trash removal