Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Derick Quintana
McMinnville,TN
Summary
Overview
10
years of professional experience
1
Certification
Work History
T-ROC
Field Trainer
08.2020 - Current
Job overview
- Created presentations to train new and existing employees to better understand the sales expectations
- Create and manage weekly reports using pivot tables and formulas in Excel
- Communicate with business partners to provide reports and training based on the needs of the business.
- Streamlined onboarding process for new employees, reducing time to full productivity.
- Fostered strong working relationships between departments by conducting cross-functional trainings that emphasized collaboration and communication.
- Evaluated employee progress and provided constructive feedback to ensure long-term success.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Maximized learning potential by tailoring training sessions to individual needs and skill levels.
- Mentored junior trainers, sharing best practices and fostering professional development in the field.
- Established a positive learning environment by cultivating open communication and mutual respect among participants during training sessions.
T-ROC
Area Manager
09.2017 - 08.2020
Job overview
- Multi-Unit Manager - travel to different job sites in assigned area
- Recruited and trainied new employees
- Coached and trained new promotions and sales processes for current employees
- Held associates accountable for their sales performance
- Created and updated Excel documents for sales associates
- Network with clients and business partners not affiliated with the company about KPI's
- Reported budgeted hours, audited stores, and represented the brand with pride.
- Led a team to achieve company goals and exceed targets consistently, fostered a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
T-ROC
Mobile Team Lead
06.2016 - 09.2017
Job overview
- Drive sales and train new hires specifically for the home location and surrounding stores
- Being held accountable for personal and store performance
- Traveling to neighboring locations to sell and train new and existing employees.
Authorized Verizon Retailers
Sales Associate
09.2014 - 06.2016
Job overview
- Sell smartphones on new lines and upgrades while building a customer base with high quality customer service
- Maintain the stores appearance
- Audit inventory and cash daily.
Radio Shack
Key Lead Associate
02.2014 - 09.2014
Job overview
- Train, coach, and hold employees accountable on daily job expectations
- Audit inventory and cash.
Education
Van Nuys High School
High School Diploma
University Overview
Skills
- Dedicated to Learning
- Data Visualization and Presentations
- Excel Functions (Advanced)
- SQL(Beginner)
- R Programming (Beginner)
- Relationship Building
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Sales expertise
- Positive and upbeat
Websites
Certification
- Data Analytics, Coursera(Google) - 6 months
Timeline
Field Trainer
T-ROC
08.2020 - Current
Area Manager
T-ROC
09.2017 - 08.2020
Mobile Team Lead
T-ROC
06.2016 - 09.2017
Sales Associate
Authorized Verizon Retailers
09.2014 - 06.2016
Key Lead Associate
Radio Shack
02.2014 - 09.2014
Van Nuys High School
High School Diploma
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