- Backpacking and Hiking
- I participate in a variety of outdoor recreational activities
- Playing Sports
- Reading
- Gym Workouts
- Stand-up Paddleboarding (SUP)
- Team Sports
DERICK JULES WAELBROCK
Las Vegas,NV
Summary
With over 20 years of professional experience, I bring extensive knowledge in conflict resolution, customer satisfaction, and relationship management. Exceptional communication skills enable proactive handling of multiple tasks independently. Effective collaboration with diverse groups and nurturing ongoing relationships are areas of expertise. Expert in building and maintaining strong client relationships through strategic account management techniques for optimal client satisfaction and retention. Consistently showcased effective communication and problem-solving abilities throughout career. Experienced account management professional with a strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration, achieving results, and remaining adaptable to changing business needs. Recognized for reliable and effective skills in relationship building, negotiation, and project management.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Key Account Manager
Johnson Brothers Of NV
07.2024 - Current
- Develop and implement strategic account plans and drive revenue growth and increase product distribution.
- Manage and grow relationships with Total Wine ensuring superior customer service and sales execution.
- Collaborate with suppliers and internal teams to develop tailored sales and marketing strategies for Total Wine.
- Negotiate pricing, promotions, and QDs to optimize profitability and market penetration.
- Analyze sales data, industry trends, and consumer insights to identify opportunities for expansion and product placement.
- Lead new product introductions and brand activations initiatives within Total Wine.
- Ensure compliance with all state and federal regulations to alcohol distribution and sales.
- Train and support sales teams in executing Total Wine strategies and maintaining strong client relationships.
- Successfully launched 8 classroom events that brought education on key brands to the consumers.
District Manager
Johnson Brothers Of Nevada
07.2023 - Current
- Lead and manage a team of sales representatives to achieve and exceed sales targets within the assigned territory.
- Develop and implement a strategic sales plans to drive growth in key accounts.
- Foster strong relationships with suppliers, retailers to maximize product placement and promotional opportunities.
- Analyze sales data, market trends, and competitive activity to identify new business opportunities and optimize sales strategies.
- Train and mentor sales team members on product knowledge, sales techniques, and customer relationship management.
- Ensure compliance with company policies, industry regulations and state alcohol laws.
- Collaborate with marketing teams to execute promotional campaigns and brand activations.
Sales Consultant
Johnson Brothers of NV
12.2022 - 07.2023
- Develop and maintain strong relationships with clients to drive sales growth and customer satisfaction.
- Provide expert product knowledge and recommendations to customers, ensuring they find the best solution for their needs.
Achieve and exceed sales targets through effective communication, negotiation and closing techniques. - Conduct product demonstrations and presentations to educate customers on key features and benefits of the product.
- Participate in sales training and continuous professional development to stay ahead of industry trends.
- Maintain share of the sales floor in promoting key brands.
- Built great relationships with account customers
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Store Director
WinCo Foods, Inc
06.2018 - 12.2022
- Maintained professional and friendly environment with customers, subordinates and supervisors
- Carried out and implemented plans for store performance and productivity goals while abiding by Company guidelines and policies
- Provided technical strategic and leadership support in safety controlling general liability and workers’ compensation costs
- Reviewed and developed store expenses as well as offered recommendations for improved control and changes.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Assistant Store Manager
WinCo Foods Inc.
06.2010 - 06.2018
- Interacted professionally with management team, associates, supervision and customers
- Assisted Store Manager with day-to-day operations of entire store
- Upheld positive associate relations that led to engagement in brand and team success
- Assisted Store Manager in training, coaching and developing store personnel.
Grocery MIT
WinCo Foods Inc.
03.2009 - 06.2010
- Participated in proactive team efforts to achieve departmental and company goals
- Communicated with team members, trainers and management
- Responded positively and quickly to guest concerns.
Bulk Foods Department Manager
WinCo Foods Inc.
01.2007 - 03.2009
- Supervised employees by motivating, training, participating in the hiring of personnel and monitoring employee performance
- Anticipated change and emerging customer and associate needs
- Ensured adequate product quantity and quality by monitoring and controlling inventory, computing gross profit and processing administrative paperwork.
Department MIT
WinCo Foods Inc.
06.2006 - 01.2007
- Promoted effective work practices, working as a team member and showing respect for co-workers
- Directed and coordinated activities through department supervision
- Supported Store Manager with action plans for operational and service improvement.
Cart Clerk
WinCo Foods Inc.
03.2003 - 06.2006
- Promoted trust and respect among associates, displayed positive attitude
- Assisted customers with knowledgeable and timely resolution to questions and purchases
- Demonstrated commitment to guest services in responding promptly to guest needs.
Education
High School Diploma -
Paradise High School
Paradise, Ca06.2003
Skills
- Team Leadership
- Goal Setting and Evaluation
- Operational Management
- Database Administration
- Supplier Relationship Management
- Employee Development
- Sales Team Management
- Client Account Management
- Financial Accounting
- Workforce Management
- Product knowledge
- Strategic account management
- Market research
Accomplishments
- PM 310 Crucial Confrontations, the Sequel
- ENV 115 Hazardous Waste and Reclamation Procedures
- CS 106 MoneyGram Money Transfer Recordkeeping Requirements
- PM 304 Situational Leadership & Leading Change
- SS1 Supervisory Skills/Documenting Discipline Training
- MIT- Started MIT Program
- ANT- Anti-Harassment/Non-Discrimination Training
- FDS- Food Safety Training
- EEO- Employment Law
- SEC 1- Inventory Control Shrink Challenge
- BUS 301 Supermarket Finance
Personal Information
Title:
Certification
WSETT II Merit
Interests
Timeline
Key Account Manager
Johnson Brothers Of NV
07.2024 - Current
District Manager
Johnson Brothers Of Nevada
07.2023 - Current
Sales Consultant
Johnson Brothers of NV
12.2022 - 07.2023
Store Director
WinCo Foods, Inc
06.2018 - 12.2022
Assistant Store Manager
WinCo Foods Inc.
06.2010 - 06.2018
Grocery MIT
WinCo Foods Inc.
03.2009 - 06.2010
Bulk Foods Department Manager
WinCo Foods Inc.
01.2007 - 03.2009
Department MIT
WinCo Foods Inc.
06.2006 - 01.2007
Cart Clerk
WinCo Foods Inc.
03.2003 - 06.2006
High School Diploma -
Paradise High School
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